Problem Disconnects since Patch 28.2.17

Discussion in 'Community Support' started by Frankymoe, Mar 18, 2017.

  1. Frankymoe

    Frankymoe Well-Known Member

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    I had serveral diconnects from Server since patch 28.2.17 ist released. Never had problems before.
    Now suddenly all other drivers are invisible. The track displays shows all drivers next to the track. And after a few minutes I get an disconnect.
    There are other drivers who have the same or similar connection problems since the Februar update.

    I suspect that this is the problem:
    Various fixes to some inconsistencies that was occurring on certain IPv4 to IPv6 mappings.

    Everytime I read IPv4/6 in the patch notes some has conncetion problems.
     
  2. Tom Ka

    Tom Ka New Member

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    Same here :(
    Also never had problems before.
     
  3. Christian G

    Christian G Topological Agitator Beta tester

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    We've encountered some mp disconnecting issues in a testing session lately, which are being investigated atm.
    Hopefully they are related to your report and the fix for those will solve your problem as well.

    But if you want to aid the investigation you're welcome to attach the gamelog files of a session in which it happened.
    When it happens again, just close the game, navigate to Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log and post the latest gamelog and mwtransport files here.
     
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    Last edited: Mar 18, 2017
  4. Frankymoe

    Frankymoe Well-Known Member

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    Thank you for your feedback. If i can find the gamelogs I will post them here.
     
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  5. Tom Ka

    Tom Ka New Member

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    Just at RR Server again a disconnect. This time I add the two files.
     

    Attached Files:

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  6. Christian G

    Christian G Topological Agitator Beta tester

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    Same thing Frankymoe described? You turning invisible to others (and they being invisible for you) and then being disconnected?
     
  7. Tom Ka

    Tom Ka New Member

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    Yes, exactly the same as Frankymoe describes
     
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  8. Stede

    Stede Active Member

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    On Testrace last wednesday I had again a dusconnect like Frankymoe discribes it. It occures at Session-Switch from Practice to Qualifying.
    I also had serveral disconnects in the same way in races before, but all from the Feb-Patch on.
     
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  9. josh price

    josh price New Member

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    ok i was racing in a multiplayer server with mates and all of a sudden it just kicked me from lobby i had a black screen with my cursor and start screen music then took me back to the server list. ive attached the files from the log i couldnt differentiate between the good and bad.

    specs and parts:
    I7 5820k clocked @ 4.4 ghz
    48gb corsair lpx ddr4 ram
    3x gtx 980 4gb sli (on this occasion sli was dissabled so just using 1 card)
    msi x99A sli plus motherboard
    os drive: 256gb m.2
    drive with RRE in: 1tb WD blue.
    G27 wheel
    21:9 2560x1080 main monitor.
    windows 10 latest update
    ahh i think thats it, not too sure what else id need to list.
    this is the second or third time i think that this has happened.
     

    Attached Files:

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  10. Christian G

    Christian G Topological Agitator Beta tester

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    Welcome to the forum and thanks for the information and logs, I'll add those to the report.
     
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  11. josh price

    josh price New Member

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    Thank you very much I will look forward to seeing the issue to be sorted out for all of us that have this issue
     
  12. Pfalzdriver

    Pfalzdriver Well-Known Member

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    OK, Fellows,

    During the last couple of weeks we had some disconnects too. Yesterday it hit me personally for the second time during our current season, two minutes b4 the end of a race over 60 minutes, logs attached.

    Used Software while racing:
    - Crew Chief
    - Teamspeak (Addons disabled)
    - RS Transmitter

    Spectator running at another computer with the same external IP.
     

    Attached Files:

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  13. Christian G

    Christian G Topological Agitator Beta tester

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    forwarded, thanks
     
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  14. ziga.mikeli

    ziga.mikeli New Member

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    Please help. Whenever I play multiplayer I have the same problem. When in race all the players dissapear from my screen and minimap for 2-3seconds. is it ping? and how to fix it? thanx for any replies.