Problem crash dump.

Discussion in 'Community Support' started by Akira Toriyama, Aug 31, 2016.

  1. Akira Toriyama

    Akira Toriyama New Member

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    since i install the game, i cannot open the game.

    this is the crash dump file.

    how fix the game?
     

    Attached Files:

  2. Hannes Wallstedt

    Hannes Wallstedt Well-Known Member

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    Jan 15, 2015
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    Hello,

    It looks like your graphics card does not support some hardware acceleration techniques that we use in our menus.
    There is an easy workaround for this problem. Just follow these steps:

    • Right Click on the game in the Steam library.
    • Click "properties."
    • Click "SET LAUNCH OPTIONS..."
    • Enter -cefNoGPU -cefNoBlacklist in the text field. Make sure you type it exactly like this, including the dashes "-".
    • Click Ok.
    • Start the game.
    This will have disabled the hardware acceleration and should allow you to start the game without issue.
     
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  3. 2ndLastJedi

    2ndLastJedi Well-Known Member

    Joined:
    Aug 22, 2016
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    +156 / 0 / -0
    can you help with my crashes . GTX 1060 I5 6600k
    in game racing it runs perfectly but in the menus it crashes all the time . my pc shuts down and sometimes restarts itself and its right where it left , other times it shuts down altogether and windows has to restart and reload the game and then if i cant get out of the menus quickly it crashes again .
    no other games crash .
    i play at 4k , vsynced , shadows at medium all the rest max .
    no crash dump in simbin crash report .
     
  4. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    check your event viewer in windows to see if there is a report at the time of the crash

    Andi
     
  5. 2ndLastJedi

    2ndLastJedi Well-Known Member

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    um , how do i read that ?
    there are errors and warnings from around that time .
    event id seems to be 7031
     
    Last edited: Sep 4, 2016
  6. Hannes Wallstedt

    Hannes Wallstedt Well-Known Member

    Joined:
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    Hello,

    Does this happen in all menus or is it more common/only happening in a specific section such as the Main Menu, Options, In-game (Pause & Garage)?

    As for the warnings and errors in the Event Viewer, if you select one of these Events in the list the section below the list should update to show information about that event. Take a screenshot of the text that appears in the "General" section ( or copy it) and send it to us.

    It sounds like you've got several errors and warnings, so please send in the details of any that occurred around the time of one of these shutdowns.
     
  7. 2ndLastJedi

    2ndLastJedi Well-Known Member

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  8. 2ndLastJedi

    2ndLastJedi Well-Known Member

    Joined:
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    sorry new as this .
     
  9. 2ndLastJedi

    2ndLastJedi Well-Known Member

    Joined:
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  10. derNixxa™

    derNixxa™ New Member

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    Dec 17, 2017
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    plz help...

    my grafik in game (64bit) dosent work.

    Everything is blurry when I drive inside the car, i stop the car, everything is fine
     

    Attached Files:

  11. Karting06

    Karting06 Well-Known Member Beta tester

    Joined:
    Nov 15, 2016
    Ratings:
    +128 / 0 / -0
    Yeah, it's a known issue.
    If you use 32-bit, it should be fine.
    (If you absolutely want to use 64, there seems to be a workaround:
    - start game in 32-bit, go to video settings, disable bloom and the next two options
    - close 32-bit and start 64-bit)