Resolved All my purchased content is gone

Discussion in 'Community Support' started by Arthur Spooner, Jan 18, 2018.

  1. Arthur Spooner

    Arthur Spooner Well-Known Member

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  2. m.bohlken

    m.bohlken Well-Known Member

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    No problems on my side. But I just noticed that loading my Content-Overview in the Profile lead to a 404-Error.

    I guess you already restarted the game or even your resetted your internet-connection?
     
  3. The Dandy Highwayman

    The Dandy Highwayman Member

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    Same problem here, all my purchased content says "Unknown purchase, content does not exist anymore"
     
  4. Not Lifting Off

    Not Lifting Off Well-Known Member

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    Same here, i currently own no cars and no tracks???? Although i do, But RR dosnt seem to think so.


    Big "ooops" going on somewhere ;)
     
  5. The Dandy Highwayman

    The Dandy Highwayman Member

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    A very big oops. I've opened a support case, and i've tried relogging, checking on the website, restarting steam and verifying game cache, but no help.
     
  6. Christian G

    Christian G Topological Agitator Beta tester

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    Yep, some server issue it seems.
     
  7. Paul Darke

    Paul Darke Moderator Beta tester

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    It will be a server problem of some sort no doubt. I also have no doubt that it is being looked at but obviously I have no idea how long it will take to fix.

    Ninja'd. Lol
     
  8. The Dandy Highwayman

    The Dandy Highwayman Member

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    Wonder if this is server load related.. Looking at Intel here.
     
  9. Not Lifting Off

    Not Lifting Off Well-Known Member

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    Gotta love it, first time in 6 weeks ive been properly fit to have a race and RR nicks my content :-(
     
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  10. Oldseb

    Oldseb New Member

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    me too, all content buy yesterday and today!!
     
  11. Christian G

    Christian G Topological Agitator Beta tester

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    The techies have been informed, hopefully one of them can be bothered at a quarter to eleven in the evening. ;)

    Hang in there guys.
     
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  12. headder

    headder Member

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    Mine content is also missing. Can't do nothing...
     
  13. The Dandy Highwayman

    The Dandy Highwayman Member

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    If there are techies working on it tonight is there somewhere to donate to buy them a coffee/beer? I certainly appreciate it if they're working on it after hours.
     
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  14. Christian G

    Christian G Topological Agitator Beta tester

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    Well, it seems *somebody* over there is on-line...though that doesn't have to mean too much. ;)
     
  15. headder

    headder Member

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    Heh, don't know about them. But I work as a POS Interfaces / Database Administrator, I don't remember how it is should be called in english, but I am available for my company every day, for 24h, no matter what. I have to use VPN in order to connect to databases and server if necessary :)

    Probably such company like S3E has few technicians who work the same.
     
  16. mr_belowski

    mr_belowski Well-Known Member Beta tester

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    it's, like, a computer game. Last time I checked.
     
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  17. Christian G

    Christian G Topological Agitator Beta tester

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    "No response in the emergency channel. Doubt anything will be done tonight."

    Meh...
     
  18. The Dandy Highwayman

    The Dandy Highwayman Member

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    Bum. Understandable, but bum. Guess i'll go back to grinding on Destiny 2.
     
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  19. tofmkIX

    tofmkIX New Member

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    Jan 17, 2018
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    The same for me : just the free content, no more cars / circuits!
    I hope we'll get back our "toys" today...
     
  20. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Hey all. Wish I could say we're working on it but it's close to midnight and so we're all asleep. Except me. And I can't do anything about this. I've poked the emergency channel in hopes of someone seeing it but it's looking bleak.
    [​IMG]
     
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