After the last update 2018-05-08 - The game started to crash at the time of going to the track, log file below. Sorry for bad English, I'm Brazilian
Yes, we have some community members aswell, me included, experiencing multiple game crashes in pit and on track, for no obvious reasons. no hardware changes were done, no driver issues, and it occurs way more often (than the usual now and then crash of the game it always had) since the last update. It more or less became unplayable. Attached some of the latest dump files.
Hi guys, sorry to hear you're experiencing these issues. In order to identify this we'd need to know your PC specs, so please list all your hardware, OS version and especially which input devices you have connected to your PC (wheels, gamepads, mice, keyboards etc.) Thanks.
Sure, here to help =) Win 10 Pro x64 ASUS RoG Maximus VIII Hero Intel i7 6700k @non-oc 4.00 Ghz Gigabyte Geforce GTX 1070 8GB 16GB Corsair Vengeance LPX schwarz DDR4-3200 DIMM (2x 8GB Dual Channel) SANDISK X400 SSD M.2 2280 256GB (Windows) Sandisk Ultra II SSD 480GB (R3E is located here) Seagate HDD 1TB USB: XBOX360 Controller is sometimes connected USB: Thrustmaster T300 Alcantara Edition + T3PA Pedals USB: mouse: Roccat Kone XTD USB: keyboard: Logitech G510 and attached to this: HyperX Cloud I headset
Thanks a lot for the detailed answer. This should help. It will be looked into and we'll let you know once we know more. In the meantime everybody else is still welcome to post their specs and logs/crash dumps.
Win 10 Pro x64 AMD 4-7300 APU whth Radeon HD Grafhics 8 GB Memory DDR3 MOMO Racing Force Feedback wheel ASRock PCI Express 3.0 - Motherboard Keyboard USB - Positivo Mouse USB - Positivo Ps: With this configuration, the simulator was running normally (with some graphical limitations) bad from 2018-05-12 at night, started to brake when leaving the pits.
New crash dump, same error in the middle of a multiplayer race - and I formatted the hard drives yesterday and reinstalled windows and raceroom. :-/ Hope you can fix or locate this issue otherwise I can just stop trying to play as it makes no sense anymore :-(
Hey guys...very new here...just bought some content last night and I crashed 3 times within an hour. Here are my specs... CPU : Intel Core i7 8700K (6 core w/ Intel Turbo Boost GPU: NVIDIA GeForce GTX 1070 8GB GDDR5 | RAM:16GB, 2666MHz DDR4 to 64 GB| PSU: Alienware 850W Liquid Cooled| OS: Win 10 | Wheel: Thrustmaster t300rs| MONITOR: Dell 27 Gaming Monitor: S2716DG 144Hz Gsync Cheers MM
Two again today, after formatting hard drive, reinstalling Windows and Raceroom completely clean. Hope the dumps may help
That's my Problem too. It keeps crashing after a while on Track, when I push the Throttle,... It's randomly... sometimes I can drive 5 meters out of the Box, the other race I have set a gear and it crashes to Desktop. I have nothing changed on my System. My Specs: ASUS Strix Z270H Board Intel i5-7600K ASUS Geforce GTX970 4GB 16GB DDR4 Ram Watercooled Input: Wheel: Thrustmaster T150 Pedals: Fanatec CLS Elite Tastatur: Logitec K800 Mouse: Performance MX
Okay, so here 2 new dumps from today during training session for RRVLN 2.4h race - I was tilted because of this issue and searched through the whole sector3 forum. I found this: "We are very sorry to hear that you are experiencing issues with the game. It looks like your video card is not compatible with the hardware acceleration we're using in our menus. There is an easy workaround for this which will let you start the game. · Right Click on the game in the steam library. · Click "Properties." · Click "SET LAUNCH OPTIONS..." · Enter -cefNoGPU -cefNoBlacklist in the text field. · Click Ok. · Start the game." And i thought - just try it - I was able to end the race with no crash issues - and 2.4h is quite a statement with nearly 30 multiplayer cars, given the recent crashes. So yeah, maybe this helps to other people. I will try it out the next days to see whether it really helped or it just was coincidence to last the race.
@Trickle Regarding those startup parameters: -cefNoGPU has been disabled cause it's no longer needed, but -cefNoBlacklist still works. If you have Chrome installed or if you don't mind installing it, could you please check the following page in Chrome: about:gpu Because if -cefNoBlacklist does sth on your end that means your display driver has been blacklisted by chrome and it should show that in about:gpu. This leads me to the follow up questions, which driver version you're currently using and how you acquired it? Did Windows install it automatically or did you download it from nvidia yourself?
Hey @Christian Göpfert , below I copied the about:gpu chrome page. Concerning the driver: Until now I was using the latest NVIDIA driver 397.64 for Win10 and 1070 graphics card, acquired by the offical nvidia page. All drivers, included mainboard, bios, ssd, etc. are up to date and Win10 is freshly installed. So far no issues with RaceRoom anymore. Maybe a coincidence, but apart from that I did not really change anything. I wanted to try out an older nvidia graphics driver today (388.43) but without the parameter - maybe this does the trick aswell. Graphics Feature Status Canvas: Hardware accelerated CheckerImaging: Disabled Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Hardware accelerated Surface Synchronization: Enabled Video Decode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_delayed_copy_nv12 disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost force_cube_complete scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args 518889 Applied Workarounds: force_cube_complete 570897 Applied Workarounds: disable_discard_framebuffer 535198 Applied Workarounds: disable_framebuffer_cmaa 661715 Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent) 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap 728670 Applied Workarounds: disable_delayed_copy_nv12 808744 Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2018-05-22T09:37:25.670Z Chrome version Chrome/66.0.3359.181 Operating system Windows NT 10.0.17134 Software rendering list URL https://chromium.googlesource.com/c...76959/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/c...1df876959/gpu/config/gpu_driver_bug_list.json ANGLE commit id 22c768fbda54 2D graphics backend Skia/66 773868fdade5f9f0e7697e6d09c9bd80aaa9b402- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 355 In-process GPU false Passthrough Command Decoder false Direct Composition true Supports overlays false Sandboxed true GPU0 VENDOR = 0x10de, DEVICE= 0x1b81 *ACTIVE* Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY2 21.5" Diagonal Monitor Size of \\.\DISPLAY1 27.0" Driver vendor NVIDIA Driver version 23.21.13.8843 Driver date 11-27-2017 Pixel shader version 5.0 Vertex shader version 5.0 Max. MSAA samples 8 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0) GL_VERSION OpenGL ES 2.0 (ANGLE 2.1.0.22c768fbda54) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Disabled WebGL Extensions EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2 Window system binding vendor Google Inc. (adapter LUID: 0000000000007f9d) Window system binding version 1.4 (ANGLE 2.1.0.22c768fbda54) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only RGBX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1920x1080, workarea=0,0 1920x1040, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Info Display[2779098405] bounds=-1920,0 1920x1080, workarea=-1920,0 1920x1040, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Video Acceleration Information Decode h264 baseline up to 4096x2304 pixels Decode h264 baseline up to 2304x4096 pixels Decode h264 main up to 4096x2304 pixels Decode h264 main up to 2304x4096 pixels Decode h264 high up to 4096x2304 pixels Decode h264 high up to 2304x4096 pixels Decode vp8 up to 7680x4320 pixels Decode vp8 up to 4320x7680 pixels Decode vp9 profile0 up to 7680x4320 pixels Decode vp9 profile0 up to 4320x7680 pixels Decode vp9 profile1 up to 7680x4320 pixels Decode vp9 profile1 up to 4320x7680 pixels Decode vp9 profile2 up to 7680x4320 pixels Decode vp9 profile2 up to 4320x7680 pixels Decode vp9 profile3 up to 7680x4320 pixels Decode vp9 profile3 up to 4320x7680 pixels Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps Encode h264 main up to 3840x2176 pixels and/or 30.000 fps Encode h264 high up to 3840x2176 pixels and/or 30.000 fps Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1920 iAdapter 0 lDriverSize 928488 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Aktiviert szChipType GeForce GTX 1070 szD3DStatusEnglish Enabled szD3DStatusLocalized Aktiviert szDACType Integrated RAMDAC szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Aktiviert szDXVAHDEnglish Supported szDXVAModes szDescription NVIDIA GeForce GTX 1070 szDeviceId 0x1B81 szDeviceIdentifier {D7B71E3E-58C1-11CF-6355-0E171BC2DA35} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 16257 MB szDisplayMemoryLocalized 16257 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz) szDriverAssemblyVersion 23.21.13.8843 szDriverAttributes Final Retail szDriverDateEnglish 27.11.2017 02:00:00 szDriverDateLocalized 11/27/2017 02:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized Englisch szDriverModelEnglish WDDM 2.3 szDriverModelLocalized WDDM 2.3 szDriverName C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll szDriverNodeStrongName oem39.inf:0f066de361866ac3:Section136:23.21.13.8843ci\ven_10de&dev_1b81 szDriverSignDate Unknown szDriverVersion 23.21.0013.8843 szKeyDeviceID Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_37031458&REV_A1 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{7255D24F-5D32-11E8-BA4A-704D7B2E77FF}\0000 szManufacturer NVIDIA szMiniVdd Unbekannt szMiniVddDateEnglish Unknown szMiniVddDateLocalized Unbekannt szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized Es wurden keine Probleme gefunden. szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x00A1 szSubSysId 0x37031458 szTestResultD3D7English Not run szTestResultD3D7Localized Nicht ausgeführt szTestResultD3D8English Not run szTestResultD3D8Localized Nicht ausgeführt szTestResultD3D9English Not run szTestResultD3D9Localized Nicht ausgeführt szTestResultDDEnglish Not run szTestResultDDLocalized Nicht ausgeführt szVdd Unbekannt szVendorId 0x10DE 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1920 iAdapter 1 lDriverSize 928488 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Aktiviert szChipType GeForce GTX 1070 szD3DStatusEnglish Enabled szD3DStatusLocalized Aktiviert szDACType Integrated RAMDAC szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Aktiviert szDXVAHDEnglish Supported szDXVAModes szDescription NVIDIA GeForce GTX 1070 szDeviceId 0x1B81 szDeviceIdentifier {D7B71E3E-58C1-11CF-6355-0E171BC2DA35} szDeviceName \\.\DISPLAY2 szDisplayMemoryEnglish 16257 MB szDisplayMemoryLocalized 16257 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz) szDriverAssemblyVersion 23.21.13.8843 szDriverAttributes Final Retail 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szMiniVddDateEnglish Unknown szMiniVddDateLocalized Unbekannt szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized Es wurden keine Probleme gefunden. szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x00A1 szSubSysId 0x37031458 szTestResultD3D7English Not run szTestResultD3D7Localized Nicht ausgeführt szTestResultD3D8English Not run szTestResultD3D8Localized Nicht ausgeführt szTestResultD3D9English Not run szTestResultD3D9Localized Nicht ausgeführt szTestResultDDEnglish Not run szTestResultDDLocalized Nicht ausgeführt szVdd Unbekannt szVendorId 0x10DE Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
I am far from a technical guy but my crashing issue seems to have been resolved. I came across this suggestion as I was entering a service ticket for my issue. I only needed to do what is highlighted in red, however if that doesn't work the suggestion goes further. Hopefully this helps. Oh...I also disabled MSI...good luck. Download PDF Game is crashing on Windows 10? J-F Chardon 2018-01-19 0 Comments in FAQ Windows 10 will sometimes assign Windows Vista compatibility setting to either the game or to Steam. This causes a crash of the game related to in-game overlays. To resolve this issue: You need to make sure that no compatibility settings are applied to either Steam or RaceRoom executables. This can be done by running the compatibility tool on the Steam and RaceRoom executable:. Go to the game's installation folder. By default it should be the following: C:\Program Files (x86)\Steam\steamapps\common\raceroom racing experience\Game Find the RRRE.exe file Right-Click on it In the menu that appears, click on "Troubleshoot compatibility" A new window with a progress bar appears. When it is finished, click "Try recommended settings" Click the "Test program" button If the game works, click the "Next" button On the final page, click "Save these settings for the program" and close the window once the changes are saved. Go to the Steam’s installation folder. By default it should be the following: C:\Program Files (x86)\Steam\ and repeat these steps. If this does not work, try setting compatibility settings to Windows XP Service Pack 3. If none of the above solves the issue, you may need to remove some values in the registry. NOTE: Editing the registry can cause severe issues if not done properly, and you should not do so unless you feel confident that you can handle it. Hit start->run->regedit Go to key: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers Look for an entry with your path to steam.exe Delete that entry If you dont find it there try HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers Repeat this process looking for an entry with your path to RRRE.exe
I forgot to mention that the compatibility tool found an issue with the steam installation....so dont skip this step. Go to the Steam’s installation folder. By default it should be the following: C:\Program Files (x86)\Steam\ and repeat these steps.
I had already done this procedure and in my case did not solve. The simulator opens normally, carries the car, the track, and I have access to the car setup, etc ... More lock in the moment of leaving the box
After the last update (2018-05-30) the problem was solved, but I noticed a bug, when I leave the free practice for qualifying training, does not start the qualification jumping straight to the race, this in the DTM 2014 bad, I will do some tests here. At least it's giving to play. I was already disappointed.