Resolved Game crashes at startup with triple screen? Read here!

Discussion in 'Community Support' started by J-F Chardon, Jun 2, 2018.

  1. J-F Chardon

    J-F Chardon KW Studios Developer

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    EDIT : Several users confirm the issue is now resolved with 398.11 (released 5th June 2018)

    Latest NVIDIA drivers are causing a game crash (on startup) when starting up in fullscreen mode with triple screen resolutions.

    We have reached out to NVIDIA and await a response from them.

    In the meantime, consider these two workarounds:

    EDIT: Several users report that option 1. did not work for them (starting in windowed mode).
    1. Start the game in windowed mode (borderless or not).
      Since you are locked out of the game (crashes at startup before reaching the options menu), the only way to achieve that is by editing ..\My Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\graphics_options.xml with notepad and changing the value on line 7 like so:
      3f27294f0e18b7794a5e279269a30b85.jpg
      0 = Windowed mode (with borders)
      1 = Fullscreen (crashes)
      2 = Borderless Windowed (better than fullscreen if you ask me :) )
    2. Roll back to the previous version of the NVIDIA drivers
     
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    Last edited: Jun 6, 2018
  2. Gopher04

    Gopher04 Well-Known Member

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    And what would be the latest drives causing this?
     
    Last edited: Jun 2, 2018
  3. deceda

    deceda New Member

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    [QUOTE="J-F Chardon, post: 152283, member: 12"]Latest NVIDIA drivers are causing a game crash (on startup) when starting up in fullscreen mode with triple screen resolutions.

    [/QUOTE]

    This happened to me with ONE monitor setup and a GTX 1080 with latest drivers. Roled back to previous Driver versions, no problems anymore.
     
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  4. chunky40monkey

    chunky40monkey Member

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    new drivers from NVIDIA all working fine now!
     
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  5. J-F Chardon

    J-F Chardon KW Studios Developer

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    as @chunky40monkey just mentioned, several users reporting the issue is now resolved with 398.11 (released 5th June 2018)
     
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  6. paulinhot

    paulinhot Active Member

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    I'm just about to re-update mine, thanks for the information.