Problem Error 13

Discussion in 'Community Support' started by OlivierMDVY, Oct 1, 2018.

  1. OlivierMDVY

    OlivierMDVY Active Member

    Joined:
    Jan 29, 2015
    Ratings:
    +28 / 0 / -0
    Hello,

    since this morning, everytime I launch the game I've got an 'Error 13' message just after entering the game.

    Thanks.
     
    • Informative Informative x 1
  2. Mark Jaurequi

    Mark Jaurequi New Member

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    Feb 20, 2018
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    same here
     
  3. Torned The Bullet

    Torned The Bullet Active Member

    Joined:
    Jan 16, 2016
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    +29 / 0 / -0
    Same thing for me.
     
  4. logesandre

    logesandre New Member

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    Jan 19, 2018
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    Jap same for me
     
  5. OtterNas3

    OtterNas3 Well-Known Member

    Joined:
    Jan 9, 2018
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    +315 / 0 / -0
    Same, and i guess everyone getting it
     
  6. Rob Fitness

    Rob Fitness New Member

    Joined:
    Dec 5, 2017
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    +2 / 0 / -0
    yep same here :(

    i have done no system changes etc either.

    just ran an integrity check and all files validated.

    last time i played, i noticed the AI was real slow and i play on AAI all the time. So i went looking for the AI file that i read in a post to delete to reset the AI so when i went to the specified file path there was 2x installs ??? i never had installed it twice on the OS. weird!! so i deleted it in both folders, it ran fine afterwards and AI was back to kicking my Butt.

    [​IMG]
     
    Last edited: Oct 1, 2018
  7. Motorsport_TV

    Motorsport_TV New Member

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    Nov 25, 2015
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    same here
     
  8. I-Am-Groot

    I-Am-Groot Member

    Joined:
    Sep 3, 2017
    Ratings:
    +10 / 0 / -0
    Same for me here "error 13"
     
  9. CharlesSprinter

    CharlesSprinter New Member

    Joined:
    Oct 1, 2018
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    +0 / 0 / -0
    yep, keep getting Error 13 when i try and load the game, whether it be steam, disocrd or desktop it does it for all of them. Even with or without controller/wheel plugged in.
     
  10. Krampus

    Krampus Member

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    Dec 21, 2017
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    same here
     
  11. OlivierMDVY

    OlivierMDVY Active Member

    Joined:
    Jan 29, 2015
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    Ok, so let's wait for Sector3's feedback about this issue.
     
  12. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
    +5,041 / 0 / -0
    Hello,

    We're investigating, but it appears it's not always. If you keep trying you get through.

    Some service is timing out and we're looking into why.
     
  13. Stickdeath1980

    Stickdeath1980 Active Member

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  14. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
    +5,041 / 0 / -0
    Ok it should be good now.
     
  15. Torned The Bullet

    Torned The Bullet Active Member

    Joined:
    Jan 16, 2016
    Ratings:
    +29 / 0 / -0
    Good !
    Thx.
     
  16. OlivierMDVY

    OlivierMDVY Active Member

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    Jan 29, 2015
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    Yes it is fine now :)

    Merci J-F
     
  17. wad53

    wad53 Member

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    Nov 21, 2015
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    +9 / 0 / -0
    Yep! Working for me again now. Thanks.
     
  18. ducman888

    ducman888 Well-Known Member

    Joined:
    Jan 7, 2018
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    +172 / 0 / -0
    This problem seems to have resurfaced as I am getting it more often than not for multiplayer.
     
  19. mjw9847

    mjw9847 New Member

    Joined:
    Aug 8, 2016
    Ratings:
    +2 / 0 / -0
    I am having this issue too. It takes a very long time to get into raceroom (3 to 5 minutes) and sometimes not at all. Then when I do get in I get the Error 13 when on the multiplayer page. First appeared to me on Jan. 8 at 2pm EST then was fine later that evening. Was able get on with no problems on Thurs Jan 9th but now on the 10th I haven't been able to log on for 30 minutes.
     
  20. ducman888

    ducman888 Well-Known Member

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    Just an FYI @mjw9847 I ran the verify files in the Steam properties for R3E and although it did not solve the issue entirely of slow loading and ERROR 13 it did reduce the frequency.