Problem Purchased Content not available

Discussion in 'Community Support' started by pederman87, Oct 16, 2018.

  1. pederman87

    pederman87 New Member Beta tester

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    Oct 16, 2018
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    +3 / 0 / -0
    Hello there,
    i have a big problem at the moment. I cannot use my purchased content. When i am in the ingame store, everything is marked as purchased, but when i go to the single player mode i cannot access my content and the purple "buy now" labels occur. Yesterday everything was fine. What can i do?
     
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  2. Racki

    Racki Well-Known Member Beta tester

    Joined:
    Aug 17, 2015
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    +131 / 0 / -0
    same here. I guess they are doing some magic on the server backend :)
     
  3. ManuB

    ManuB New Member

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    I have the same problem...
     
  4. Luis Ferreira

    Luis Ferreira New Member

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    Same problem
     
  5. Nico.B

    Nico.B New Member

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    Have this problem too, but there was a message that said, they are working on their serves.
     
  6. Vinny Paul

    Vinny Paul New Member

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    Jul 31, 2017
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    There's no message that I can see which means they don't know there's a problem, or their working on the servers and just being sloppy not making us aware.
     
  7. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,411 / 0 / -0
    It's not a planned maintenance or anything like that, but yes, sth's not working as it should right now.
    We've informed the backend technicians, let's hope they'll figure it out soon.

    Hang in there guys, sorry for the inconvenience.
     
  8. attila804

    attila804 New Member

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    Sep 13, 2017
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    I have the same problem
     
  9. Dirk Sieber

    Dirk Sieber New Member

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    Same here
     
  10. VECTRA GTS

    VECTRA GTS New Member

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    I have the same problem.
     
  11. A.Army

    A.Army New Member

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    Oct 16, 2018
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    i have the same problem. i paid to take advange of the product
     

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  12. A.Army

    A.Army New Member

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    Oct 16, 2018
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    easy. go to the store, at the top of the steam wallet, purchase history
     
  13. A.Army

    A.Army New Member

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    Oct 16, 2018
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    I have to prepare a race dtm 92