Problem Heavy stuttering in game

Discussion in 'Community Support' started by Adam Jonas, Aug 3, 2019.

  1. Adam Jonas

    Adam Jonas Well-Known Member

    Joined:
    Jan 29, 2015
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    Hi,

    One of my friend wanted to play RaceRoom, but he literelly can't drive because it's stuttering like hell - whereas Steam in-built FPS overlay says he has 120+ FPS...

    He has the following PC:
    - Intel Core i5-3570K
    - 16 GB DDR3 1866 MHz
    - MSI GeForce GTX 1070 8 GB
    - WD Blue 128 GB SSD
    - Windows 10 64 bit

    He is using a Fanatec CSL Elite wheelbase + Clubsport Pedals V3.

    Do you know what can be the problem and how we can solve it?

    Thanks for the help.
     
  2. Adam Jonas

    Adam Jonas Well-Known Member

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    Update: we disconnected completely the Fanatec WheelBase + pedals, and it works fine with the keyboard. :confused: Should we update driver/firmware?
     
  3. Thomas Jansen

    Thomas Jansen KW Studios Developer Beta tester

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    yes, this has been an issue with fanatec drivers before
     
  4. Adam Jonas

    Adam Jonas Well-Known Member

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    And what was/is the solution for that?
     
  5. Thomas Jansen

    Thomas Jansen KW Studios Developer Beta tester

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    a new driver, so make sure he is on the latest
     
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  6. Adam Jonas

    Adam Jonas Well-Known Member

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    We did it, now at least the wheel works. But this stuttering comes into again when we turn on the FFB...
     
  7. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    is that driver and firmware updated.?
    also id suggest creating a new controller profile after the updated driver and firmware


    Andi
     
  8. Adam Jonas

    Adam Jonas Well-Known Member

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    Hi Andi,

    We updated only the firmware. How to create new controller profiles? Deleting everything in the 'UserData' folder, or just simply creating a new profile in the game meni?