Problem i cant start game

Discussion in 'Community Support' started by IcQeN, Aug 6, 2019.

  1. IcQeN

    IcQeN New Member

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    Hello can someone help me because i cant start game if i start i get fatal error
     

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  2. StepUnique

    StepUnique Active Member

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    1. Firstly make sure that your anti-virus software is not blocking the RRRE(64).exe process from running. You might want to add it to the exceptions.
    2. Also try disabling Windows firewall and run the game to see if it's the cause.
    3. Verify your game cache from Steam: in games library, make a right click on RaceRoom -> Properties -> Local files -> Verify game cache.
    4. If you happen to have a crash dump file, you could also join it in this thread.
     
  3. IcQeN

    IcQeN New Member

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    i try everythink and still not work can you help me more?
     
  4. StepUnique

    StepUnique Active Member

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    Last edited: Aug 6, 2019
  5. IcQeN

    IcQeN New Member

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    i try it and still not work :(
     
  6. StepUnique

    StepUnique Active Member

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    May I ask you what anti-virus are you using?
     
  7. IcQeN

    IcQeN New Member

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    i am using comodo anti virus
     
  8. StepUnique

    StepUnique Active Member

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    Then you have to add the whole path to RaceRoom in Comodo as an exclusion.

    Please read here on how to proceed: https://help.comodo.com/topic-72-1-451-4758-.html
    The two paths you have to add are:
    • Disk (C or D) \ Program Files (or x86) \ Steam.
    • And also: C:\Users\%USERNAME%\Documents\My Games\SimBin.
    That way you will add the whole Steam folder as an exception with all games inside, and also RaceRoom files with your settings.
     
  9. tacabanda7777

    tacabanda7777 New Member

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    Hola a todos, tengo este problema después de la ultima actualización. El juego no arranca. Gracias de antemano
     

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