Problem the 64-bit version does not start

Discussion in 'Community Support' started by valerioalba, Sep 29, 2019.

  1. valerioalba

    valerioalba New Member

    Joined:
    Oct 7, 2018
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    I have a problem with raceroom, that starts only with the 32 bit version, while 64 bit does not start.
    The upload window opens but then closes with an error (which I attach).

    I tried to start raceroom either through steam or from folder...
    I tried to uninstall and reinstall the game...
    I have tried both to update flash and to uninstall it completely...
    I did windows compatibility tests...
    I checked the integrity of the game files from steam...
    but the game still doesn't start.

    Can anyone help me solve the problem? thanks
     

    Attached Files:

    • err.jpg
      err.jpg
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  2. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
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    turn off riva tuner hooking

    Andi
     
  3. valerioalba

    valerioalba New Member

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    Resolved!! the problem was rivatuner and MSIafterburner. Thank you.
     
  4. Tebb

    Tebb New Member

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    Jun 23, 2018
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    Confirmed, I have the same issue - which is resolved by temporarily closing RivaTuner/MSI Afterburner.

    Please note however, I never previously needed to do this (in all my years of Raceroom) - and I really would like to turn my RivaTuner/MSI Afterburner back on - as its hooked up to my keyboard LCD to display various information!
     
  5. Sebastien Brunier

    Sebastien Brunier Active Member Beta tester

    Joined:
    Dec 17, 2017
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    @valerioalba and @Tebb just add a dedicated setting to RRRE64.exe and set Application detection level to None

    That way you can still use RTS and MSI AB for any other use without having to think about closing it when launching Raceroom in 64bits ;)

    upload_2019-9-30_11-37-10.png
     
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