Bug Multiple crashes after update

Discussion in 'Community Support' started by Ragnar, Dec 22, 2019.

  1. Ragnar

    Ragnar Member

    Joined:
    Nov 29, 2019
    Ratings:
    +14 / 0 / -0
    I have had a series of crashes after the update. Several in multiplayer. I don't recall if all were in multiplayer though. I've looked at three of the dmp files. All show the error in nvd3dumx.dll, clearly an Nvidia DLL. I've had GP Faults (Access Violation) and even a Breakpoint. All appear to have their call stacks start in

    RRRE64!Scaleform::System::~System+0x44b6ba

    I have attached a zip file with 5 separate crash files in them.

    Thanks
     

    Attached Files:

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  2. gazzy75

    gazzy75 New Member

    Joined:
    Apr 5, 2019
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    +0 / 0 / -0
    Not trying to hijack your thread, merely adding to it. Also having multiple game crashes mid-race. I raised a helpdesk ticket a few days back (appreciate the time of year and release of a massive patch/es for support staff). First time I've had issues with this game though.
     
  3. Thepharcyde

    Thepharcyde New Member

    Joined:
    Dec 21, 2017
    Ratings:
    +1 / 0 / -0
    I've had white screen, stuck in setup menu and random BSOD
     
  4. Ragnar

    Ragnar Member

    Joined:
    Nov 29, 2019
    Ratings:
    +14 / 0 / -0
    My problems have typically been in mid-race, but it did happen once after the checkered flag but before end of session. Let's see if the devs can glean anything from the dumps I provided.
     
  5. Luís de Gomes

    Luís de Gomes Member Beta tester

    Joined:
    Jun 7, 2017
    Ratings:
    +18 / 0 / -0
    Thanks
    I will report that and send your files.
     
  6. Dariusz Wielgosz

    Dariusz Wielgosz New Member

    Joined:
    May 16, 2017
    Ratings:
    +2 / 0 / -0
    Game froze completely without any error message while racing multiplayer ranked in server #1. Please find the enclosed files:
     

    Attached Files:

    • Informative Informative x 1