Question Where to post crashdump file?

Discussion in 'Community Support' started by ebjornen, Dec 27, 2019.

  1. ebjornen

    ebjornen New Member

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    When trying to play in VR the game crash and a message apear and telling me to help Sector3 studio by sending them the crashdump file. Anybody here who know where I can send the file?
     
  2. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    here; in your post with a full explination , also please post your full hardware, pc specs , controllers etc in your signature to help with debugging issues

    Andi
     
  3. ebjornen

    ebjornen New Member

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    When trying to start RR in VR it crash after loading the small window and showing a messagebox about send the crashdumpfile to sector3. I have a Pimax 5K+ HMD. The game works fine when not using VR.
     

    Attached Files:

  4. ebjornen

    ebjornen New Member

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    Maybe moderator should move this to "Problem". Still nobody have viewed the crashdump file.
     
  5. Arthur Spooner

    Arthur Spooner Well-Known Member

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    Keep cool man. You posted it yesterday which was New Year's Eve and today is...well...New Year's Day. What do you expect? Everybody going to work during their holidays just for you? ;)
     
  6. ebjornen

    ebjornen New Member

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    Sure, I am a VIP.:)
     
  7. ebjornen

    ebjornen New Member

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    Do you know when they will be back to work? Maybe next week?
     
  8. ebjornen

    ebjornen New Member

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    I made it work. Raceroom is not compatible with fixed foveated rendering.