Resolved No reedem codes received

Discussion in 'Community Support' started by Pursang, Dec 30, 2019.

  1. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
    Hi, last 23-12-2019 I purchased 2000 + 1100 VRP , and I didn't receive any mail with reedem codes. I sended mails with this problem but nobody reply. I create a ticket in HelpDesk.

    Can anybody help me?
     
  2. m.bohlken

    m.bohlken Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +988 / 0 / -0
    Have you checked your Spam-Folder? I had it once, that the reedem-code was classified as spam by my mail-provider...
     
  3. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
    Yes, I checked it
     
  4. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
    Come on Sector 3! What is happening ? No one can solve this issue with purchased VRP since 23-December??
    Return my money or solve this issue now!
     
  5. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
    +5,041 / 0 / -0
  6. Balrog

    Balrog Well-Known Member

    Joined:
    Apr 10, 2015
    Ratings:
    +466 / 0 / -0
    (If you pay with PayPal, the mails will be sent to the mail linked to your PayPal account btw)
     
  7. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
  8. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
    Still no answer...

    Really??
     
  9. Pursang

    Pursang Member

    Joined:
    Jun 23, 2016
    Ratings:
    +9 / 0 / -0
    Redeem codes received. thx.