Server problems again?

Discussion in 'General Discussion' started by SwaggerJacker, Jan 6, 2020.

  1. SwaggerJacker

    SwaggerJacker Well-Known Member

    Joined:
    Feb 25, 2015
    Ratings:
    +79 / 0 / -0
    Can't log in. Same error message we were getting a couple days ago. Anyone else?
     
  2. SwaggerJacker

    SwaggerJacker Well-Known Member

    Joined:
    Feb 25, 2015
    Ratings:
    +79 / 0 / -0
    Never mind. I'm in.
     
  3. Keith_G

    Keith_G New Member

    Joined:
    Apr 6, 2017
    Ratings:
    +0 / 0 / -0
    Can't Log in right now. 1/6/2020 UTC-7 UTC 0300 7/1/2020
    Maybe me or maybe update or just down.
     
  4. racinjoe013

    racinjoe013 New Member

    Joined:
    Dec 22, 2019
    Ratings:
    +3 / 0 / -0
    I had issues all evening so I would say the server is having problems or they are doing some maintenance. It was hit and miss and when I did get in, loading races or practice was very slow.
     
  5. tlsmikey

    tlsmikey Member

    Joined:
    Nov 22, 2016
    Ratings:
    +15 / 0 / -0
    Yeah, i'm locked out too.
     
  6. racinjoe013

    racinjoe013 New Member

    Joined:
    Dec 22, 2019
    Ratings:
    +3 / 0 / -0
    Anyone still having issues? I've basically been unable to play for two days now. I get in every once in awhile but most of the time after waiting 5-10 minutes, I give up and move on to AC.
     
  7. SwaggerJacker

    SwaggerJacker Well-Known Member

    Joined:
    Feb 25, 2015
    Ratings:
    +79 / 0 / -0
    Its been hit or miss for me. I've also been using other sims until this is sorted.
     
  8. Racki

    Racki Well-Known Member Beta tester

    Joined:
    Aug 17, 2015
    Ratings:
    +131 / 0 / -0
    What are your error messages?

    I cannot log in since 2nd January too.
    A messagebox on the spashscreen says: Can't connect to the server. Error Code: 0

    I did several research, but couldn't find any solution yet. Something network related at least...
     
  9. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0
    This error code is typically shown when the game is unable to reach the internet. Please verify that game.exe and RRRELauncher.exe are allowed through your firewall and are not being blocked by your antivirus programs. Next turn off everything, restart your system and then try to run the game.

    Andi
     
  10. Racki

    Racki Well-Known Member Beta tester

    Joined:
    Aug 17, 2015
    Ratings:
    +131 / 0 / -0
    Some research steps I did:
    1. Tried starting the game on the notebook in the same network which failed
    2. Connecting the notebook to another ISP and could successfull start the game (closed out issue on notebook either firewall, windows, antivirus, steam, raceroom install or whatsoever)
    3. Talked to J-F which IP adresses are used
    4. Connection test: ping, tcp ping with 100% success rate
    5. Contacted ISP: nothing gets blocked by them
    6. Factory resetted ISP router
    7. Used wireshark to find any differences. Got quite deep into detail with that... tcp handshake is successful, but when starting the tls handshake the server sends a connection reset
    Maybe we have some tech nerd around here who can find any sense in this
     
  11. SwaggerJacker

    SwaggerJacker Well-Known Member

    Joined:
    Feb 25, 2015
    Ratings:
    +79 / 0 / -0
    I can log in about 2 out of 3 tries. I'm really thankful for that. I do hope others can have their problems sorted. This game is like crack! Um, not that I know what crack is actually like. So, um... yeah.