Problem Email activation issues

Discussion in 'Community Support' started by Rath0s, Jan 12, 2020.

  1. Rath0s

    Rath0s Member

    Joined:
    Jan 12, 2020
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    +7 / 0 / -0
    Hi, new to the forum and fairly new to raceroom, I am unable to activate my email or typing in my email in my account settings gives me an error saying my email is already taken. I got r3e several years ago, but never got proper into it. Got into it in november and having great fun with it, even with my old outdated fanatec wheel. Since it is such a long time ago since I got r3e, I am not able to find any email related to email activation for r3e.

    I have sent a ticket with helpdesk, but how long do I have to wait for a reply?
     
  2. Rath0s

    Rath0s Member

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    Jan 12, 2020
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    Is there someone I can contact directly with this issue? Its been 15 days since I submitted a ticket om the helpdesk and no reply yet.
     
  3. Larry Foster

    Larry Foster Member

    Joined:
    Apr 14, 2019
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    @Rath0s Im just trying to gain some info here to maybe help you sort this out.
    Are you able to sign to your account?
    If yes then also can you get into your profile page at the top of these forums or the website?
    If no does signing in ask for a password that you do not have?
     
  4. Balrog

    Balrog Well-Known Member

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    Apr 10, 2015
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    Support tickets are not the best way to go usually, maybe you should contact @J-F Chardon or @Kitsune Magyar directly here or on Discord.
     
  5. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
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    +9,236 / 0 / -0
    Hi. I'll need the email you used. You can DM it to me.
     
  6. Alberto__17

    Alberto__17 New Member

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    Apr 23, 2020
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  7. Cotching

    Cotching New Member

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