Problem Game crashes at startup

Discussion in 'Community Support' started by luismb, Apr 14, 2020.

  1. luismb

    luismb New Member

    Joined:
    Feb 22, 2019
    Ratings:
    +0 / 0 / -0
    Since a couple weeks ago the game crashes when the small startup rectangle with the three cars and the logo appears. I sent a ticket to their helpdesk a week ago and still got no response. There's a crash file that I've attached here. The game had worked perfecty fine before, but after some time without playing I tried again and this happened (I don't know which update I had back when the game worked, but now it's all up to date), with the same exact hardware/software. I made sure Steam had installed all the files, the first time there were (I think) 4 files missing and installed them, but now everything is correctly installed but it keeps crashing. I'm playing with a monitor. My specs are:

    CPU: AMD FX6300
    GPU: MSI Radeon R9 280X
    8GB RAM
    Motherboard: Asus M5A78L/USB3
    Windows 10 Pro 64bit
    Monitor: tried on an Asus 24" monitor and a Sony 32" TV, it crashes on both
    Wheel: Logitech Driving Force GT
     

    Attached Files:

  2. ema76

    ema76 New Member

    Joined:
    Mar 25, 2019
    Ratings:
    +0 / 0 / -0
    Hello , unfortunately in the last few days it's also giving problems to many other users including me . Hopefully yhey'll fix it soon.
     
    • Funny Funny x 1
  3. dungbeetle

    dungbeetle Well-Known Member

    Joined:
    Feb 15, 2016
    Ratings:
    +66 / 0 / -0
    The game just crashed here too during start up.
    Info screen asked me to send the attached crash dump file.
    Prior to the crash, I also experienced extremely long loading times.
     

    Attached Files:

  4. Dave Wyatt

    Dave Wyatt Member

    Joined:
    Feb 16, 2017
    Ratings:
    +15 / 0 / -0
    Happened to me also last night while trying to stream an event.
     

    Attached Files:

  5. Torned The Bullet

    Torned The Bullet Active Member

    Joined:
    Jan 16, 2016
    Ratings:
    +29 / 0 / -0