Problem Short freeze while in multiplayer session

Discussion in 'Community Support' started by fred.g, May 1, 2020.

  1. fred.g

    fred.g New Member

    Joined:
    Apr 19, 2020
    Ratings:
    +1 / 0 / -0
    Hello,
    Yesterday I’ve experienced the problem in object; I was leading the race and then, suddenly, my screen has frozen for about 2 seconds. I could hear the engine car in the background but it seems that my car was simply standing still. The driver that was following me found himself in 1st place while I was reappearing just 1 second behind him.
    Funny thing is that this driver has experienced exactly the same issue some days before while he was playing on another multiplayer server. Just some additional info:
    - I was running in VR
    - I was hosting the server
    - My PC has an i7 7700HQ, 16 Gb of RAM, nVidia 1070, Windows 10 64 bit.
    Any help would be appreciated cause in this way this game is unplayable. Many thanks!
     
  2. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0


    can you supply the full game logs
    so game log
    mwtransport
    found here
    Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log

    also the server log would be useful
    Documents\My Games\SimBin\RaceRoom Dedicated\UserData\Log_Dedicated



    Andi
     
  3. fred.g

    fred.g New Member

    Joined:
    Apr 19, 2020
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    Hello Andi,
    here there are Game Log
     

    Attached Files:

  4. fred.g

    fred.g New Member

    Joined:
    Apr 19, 2020
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    And here server log:
     

    Attached Files:

  5. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0
    thanks


    Andi
     
  6. fred.g

    fred.g New Member

    Joined:
    Apr 19, 2020
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    Hello Andi,
    are there any news on this issue?
     
  7. Andreas Wålinder

    Andreas Wålinder KW Studios Developer

    Joined:
    Apr 5, 2019
    Ratings:
    +3 / 0 / -0
    Hello,
    There is nothing specific in the log files related to a game freeze, but there are some things related to game assets not loading correctly. A reinstall of the game and updating graphics drivers is the best advice we can give. Trying to run the game without VR may help identifying if the issue is with vr or something more general.
     
  8. fred.g

    fred.g New Member

    Joined:
    Apr 19, 2020
    Ratings:
    +1 / 0 / -0
    Hello Andreas, thanks for your input.
    Anyway this problem has occurred to other friends that were running in different moments, with different hardware and without VR...
    Let's hope it will not happen again because, honestly speaking, is quite an annoying issue...
     
  9. RogerSaele

    RogerSaele New Member

    Joined:
    Dec 23, 2020
    Ratings:
    +0 / 0 / -0
    Had the same issue today (ranked europe, Tatuus F4, Zandvoort). Happened just after the start of the race. Frooze for like 10 secs. I was P4, after the game resumed I was last way behind everyone else. Actually happened twice during the same session. I had worked my way up the field a little bit, frooze again and when it resumed I was again last 7 secs behind next car. I've had it happen before, though shorter freezes. Game log and MWTransport attached.
     

    Attached Files: