Problem Lost purchased items

Discussion in 'Community Support' started by Rene korteweg, Aug 4, 2020.

  1. Rene korteweg

    Rene korteweg New Member

    Joined:
    Aug 4, 2020
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    Hello,

    Just started up my Raceroom and I lost all my purchased content. Is there a way to fix this on my own? Or does more players have same problem?

    Greets Rene
     
    Rene korteweg, Aug 4, 2020
    #1
  2. Alfonso Cachón Sánchez

    Alfonso Cachón Sánchez New Member

    Joined:
    Aug 2, 2019
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    I have the same problem. It happened today and I don't know how to solve it ..
     
    Alfonso Cachón Sánchez, Aug 4, 2020
    #2
  3. [MVR] Rodrigo Cardoso RCO

    [MVR] Rodrigo Cardoso RCO New Member

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    Aug 4, 2020
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    Thank you Sector 3!
    I had a pre-season testing event today for a championship that will going to happen and I was left out because without explanation you removed my purchased content too. :mad::mad::mad::mad:
     
    [MVR] Rodrigo Cardoso RCO, Aug 4, 2020
    #3
  4. Gearfan33

    Gearfan33 New Member

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    Jul 18, 2020
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    Same here, this is the second time this has happened.
     
    Gearfan33, Aug 4, 2020
    #4
  5. Paul Darke

    Paul Darke Moderator Beta tester

    Joined:
    Jan 29, 2015
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    +249 / 0 / -0
    Gentlemen, It could take up to 5 hours to fix this. The devs are asleep at the moment. They have a theory but cannot investigate until everyone is back from holidays.
     
    Paul Darke, Aug 4, 2020
    #5