All my tracks have gone.

Discussion in 'General Discussion' started by nickh158, Mar 18, 2021.

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  1. nickh158

    nickh158 Well-Known Member

    Joined:
    Jan 31, 2015
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    I`ve purchased every track available but since the update I have none.
    I still have all the cars, but no tracks.
     
    • Agree Agree x 1
    nickh158, Mar 18, 2021
    #1
  2. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
    +5,041 / 0 / -0
    Hi!

    It appears we had some cache issues after today's deployment. Can you try again?
     
    J-F Chardon, Mar 18, 2021
    #2
  3. Luis Eduardo

    Luis Eduardo Member

    Joined:
    Apr 12, 2016
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    The same thing happened to me, I have no tracks and cars I bought!
     
    Luis Eduardo, Mar 18, 2021
    #3
  4. Bart Hendrikx

    Bart Hendrikx Member

    Joined:
    Oct 21, 2018
    Ratings:
    +5 / 0 / -0
    2 restarts and no cars and tracka
     
    Bart Hendrikx, Mar 18, 2021
    #4
  5. Beastux

    Beastux Well-Known Member

    Joined:
    Nov 27, 2015
    Ratings:
    +288 / 0 / -0
    And it seems many entries are not yet back in the leaderboards.
     
    Beastux, Mar 18, 2021
    #5
  6. nickh158

    nickh158 Well-Known Member

    Joined:
    Jan 31, 2015
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    All good now.:)
     
    nickh158, Mar 18, 2021
    #6
  7. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
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    So we have a cache issue of unknown origin that's been annoying us since the update.

    We have a script running that processes the fix for each user one by one, but it takes a while.

    If you have the issue and can't wait, you can post here the link to your game.raceroom.com profile and we can manually fix it quicker than waiting for the script progress.
     
    • Like Like x 2
    J-F Chardon, Mar 18, 2021
    #7
  8. Luis Eduardo

    Luis Eduardo Member

    Joined:
    Apr 12, 2016
    Ratings:
    +12 / 0 / -0
    The problem has now been solved. Thanks!
     
    Luis Eduardo, Mar 19, 2021
    #8
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