Problem Still no RaceRoom for over 3 days!

Discussion in 'Community Support' started by rlaycock, Nov 5, 2021.

  1. rlaycock

    rlaycock New Member

    Joined:
    Jun 7, 2019
    Ratings:
    +3 / 0 / -0
    Still no race room for me
    • I can enter the game,
    • Enter Multiplayer OK but due to time differences (I live in NZ most servers are empty)
    • If I select single player all I get is the splash screen for evar
    • It been like this for 3 days now
    • I have tried to get support form sector 3 by raising 3 x tickets but never got a response from them.
    • I have been advised that this may be a server issue Sector 3 end.
    • This makes sense as Multiplayer is OK (MultiPlayer may not use there server?
    • But why wont sector 3 allow the game to run offline in case of network errors?
    • This seams logical to me so at least I could practice.
    • Also do they ever respond to tickets raised with them?
    • Best wishes Bob
     
    • Informative Informative x 1
  2. Vale

    Vale Well-Known Member

    Joined:
    Jul 4, 2019
    Ratings:
    +279 / 0 / -0
    Have you tried running a Steam file integrity check? How about a VPN to rule out issues with your connection?
     
  3. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

    Joined:
    Oct 11, 2020
    Ratings:
    +204 / 0 / -0
    Because the game checks your license (what content do you own), it is not possible to have an offline version of the game.

    Hm, that's debatable. It is the connection to the server, not the server itself. Try using a VPN as they use a different route and there's a good chance the VPN has a better route to Europe.

    They do respond to tickets but I do not know the average response time.
     
  4. OlivierMDVY

    OlivierMDVY Active Member

    Joined:
    Jan 29, 2015
    Ratings:
    +28 / 0 / -0
    from my side I am stuck at the splash screen of R3E, impossible to start the game...