Problem black screen in multiplayer every lap

Discussion in 'Community Support' started by Niko Schrenker, Nov 22, 2021.

  1. Niko Schrenker

    Niko Schrenker Member

    Joined:
    Dec 13, 2019
    Ratings:
    +6 / 0 / -0
    hello guys, maybe someone can help.

    Since a few weeks I keep getting short (about 1-2sec) black screens when racing online. This repeats almost every lap, and each time Crew Chief tells me the session is over. What can it be? I didn't change my hardware for long time...or is it software-related? Just wanted to check if someone knows a solution before I re-download the whole sim...

    desperate greetings
     
  2. sps.for.r3e

    sps.for.r3e Member

    Joined:
    Feb 2, 2019
    Ratings:
    +5 / 0 / -0
    I had a black screen yesterday in an online race aswell, after
    35 min in race 2, 5 minutes before race ends, it happend without warning.
    Before 40min training, 20 min qualy, 20min race 1 all in one session without issues.

    Raceroom closed completely, no replay file was created, no crash file either.
    DidnĀ“t had any issues before.
     
  3. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
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    +790 / 0 / -0
    Can you both check the windows logs for the time the game stopped

    Andi
     
  4. sps.for.r3e

    sps.for.r3e Member

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    C:\Users\User\Documents\My Games\SimBin\Crash Dumps is empty.

    What exactly do I have to look for?



    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-PerfNet" Guid="{cab2b8a5-49b9-4eec-b1b0-fac21da05a3b}" />
    <EventID>2004</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2021-11-22T21:11:31.3483726Z" />
    <EventRecordID>36214</EventRecordID>
    <Correlation />
    <Execution ProcessID="22288" ThreadID="5208" />
    <Channel>Application</Channel>
    <Computer>Wir-1070</Computer>
    <Security UserID="S-1-5-21-4138791135-4159544297-3937776868-1001" />
    </System>
    - <EventData>
    <Data Name="NTSTATUS">3221225506</Data>
    </EventData>
    </Event>
     
  5. Maskerader

    Maskerader Well-Known Member

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    If I understand correctly, Nico's issue is not "black screen and crash"...
     
  6. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
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    I was asking to lok in windows logs not the crash dumps to see if something windows wise tied into the time the game was doing this

    Andi
     
  7. sps.for.r3e

    sps.for.r3e Member

    Joined:
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  8. sps.for.r3e

    sps.for.r3e Member

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    Black Screens seems to be an issue with NVIDIA driver 496.76, as you can read @ NVIDIA support forum.
     
  9. Niko Schrenker

    Niko Schrenker Member

    Joined:
    Dec 13, 2019
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    well, i had freezes some time. And after a complete windows and r3e reinstall the problem still exists but it's there sometimes and on another day it's not there. Very irritating. I checked windows event log, nothing found
     
  10. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +790 / 0 / -0
    What is your gpu and the driver ?

    Andi