Problem Slow game launch and crashes since update

Discussion in 'Community Support' started by Allan McMillan, Apr 15, 2022.

  1. Allan McMillan

    Allan McMillan New Member

    Joined:
    Apr 15, 2022
    Ratings:
    +3 / 0 / -0
    Good Afternoon,

    Since the last update, I've had very slow game launch occasionally. Sometimes as much as 30mins.
    Have had more crashing than pre update as well.

    I've attached the .dmp files from a few crashes. Latest one was this afternoon.
    Just finished a qualifying session, single player,Championship, then crashed before going back to garage.

    Running Windows 10, HP Omen 30L Desktop GT13-1xxx 16GB Ram ,
    11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz 2.5
    Nividia G-Force RTX3070 Graphics.

    Very much enjoy the game, and would like to continue with it to eventually join the online community .
     

    Attached Files:

    Last edited: Apr 16, 2022
  2. Allan McMillan

    Allan McMillan New Member

    Joined:
    Apr 15, 2022
    Ratings:
    +3 / 0 / -0
    And another one
    Game loaded--but took about 5mins then went to single player then
    Championship , it tried loading but then crashed.

    I launch game thru SimHub.
     

    Attached Files:

    Last edited: Apr 15, 2022
  3. Allan McMillan

    Allan McMillan New Member

    Joined:
    Apr 15, 2022
    Ratings:
    +3 / 0 / -0
    Another one this eve.
    Checking Leaderboard and crashed.
    When game did load this evening it had dropped all my bindings and FFB settings.

    Fanatec CSL-DD
    McClaren GT3 Wheel
    Heusinkveld Sprint Pedals
    Running Crew Chief as well

    All drivers current.
     

    Attached Files:

  4. Roland Horn

    Roland Horn New Member Beta tester

    Joined:
    Nov 21, 2018
    Ratings:
    +4 / 0 / -0
    Hi Allan,

    have you tried starting Raceroom without SimHub, CrewChief etc.? Just start it from Steam without any other apps. Does it work then?

    Have you already checked the game files for errors with Steam?
     
  5. Allan McMillan

    Allan McMillan New Member

    Joined:
    Apr 15, 2022
    Ratings:
    +3 / 0 / -0
    Hi Roland,

    I've checked file integrity on Steam, and all good.
    Have launched without SimHub and CrewChief and still get slow load times and crashes.

    The slow load is not all the time, but game crashes much more than before the last update.
     
  6. Roland Horn

    Roland Horn New Member Beta tester

    Joined:
    Nov 21, 2018
    Ratings:
    +4 / 0 / -0
    Please rename your profile folder (../Documents/My Games/SimBin/RaceRoom Racing Experience) and start the game. Now reassign your devices. Make screenshots of the FBB settings etc. beforehand. Hope it helps.