Problem Long loading times

Discussion in 'Community Support' started by Niekname, Jun 26, 2023.

  1. Niekname

    Niekname New Member

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    Jun 26, 2023
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    Hello,
    I didn't play RaceRoom for a couple weeks, came back to it yesterday but suddenly had extremely long loading times. My hardware can easily handle it, that's the strange thing it almost doesn't use any hardware and nothing spikes when I try to load something. Yesterday it seemed a bit better because I could actually join a game, now after selecting a car it just loads for I think like 3 minutes and then it sends me back to the menu. And its with everything. From the main UI to multiplayer or singleplayer. From a track to cars, everything. Does someone know how this can be fixed? Please help this is super frustrating!
     
  2. fischhaltefolie

    fischhaltefolie Well-Known Member

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    Should be because of high traffic from free access to all content and summer sale.
     
  3. wowsracer

    wowsracer New Member

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    Sep 23, 2022
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    ok today i did the purchased the premium pack i see the transaction email i see in game im own every think but not let me play nothink no multiplayers server non practice nothink after a 5min loading or somthink ..is there any think from my side i can do? or just whait for the raceroom company to gonna fix this ? wow should i not buyit and now what?
     
  4. gary rogers

    gary rogers New Member

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    Jun 23, 2023
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    same here brought some new content today but now i cant play anything and still says i own all content even though im pretty sure thats over?
     
  5. Henrik Fredborg

    Henrik Fredborg New Member

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    Dec 12, 2019
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    +3 / 0 / -0
    I also get sent back to the main menu every time when starting a single player race. Also happened several times last week before the sale. If the server can't handle sales/free content promotions then don't do them until you have fixed the server issues. You risk losing long term customers.
     
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  6. Jacob Marshall

    Jacob Marshall Member

    Joined:
    Nov 3, 2019
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    Same here, long loading times and getting sent back to the main screen when starting a single player session.
     
  7. Niekname

    Niekname New Member

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    Jun 26, 2023
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    Im just really wondering if I can do anything bout it or if its totally on the developers side.
     
  8. Vale

    Vale Well-Known Member

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    Jul 4, 2019
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    Try a VPN.
     
  9. Niekname

    Niekname New Member

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    Jun 26, 2023
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    Weird... it seems to be randomly OK now.
     
  10. gary rogers

    gary rogers New Member

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    Jun 23, 2023
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    mine was ok this afternoon showing my owned content etc but now ive just come on to practice for tommorows ktm ranked race and nothing works again and its showing i own everything again........................
     
  11. gary rogers

    gary rogers New Member

    Joined:
    Jun 23, 2023
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    +1 / 0 / -0
    the whole free content then sale has broke something... doubt ill be racing tmoz...