Problem vRP not received

Discussion in 'Community Support' started by Jipé, Apr 19, 2024.

  1. Jipé

    Jipé New Member

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    Hi,

    I participated several time attack competitions for many months and won several time at the first place, but I only received one vRP reward..
    Could you help me ?

    Best
    Jipé :)
     
  2. Maskerader

    Maskerader Well-Known Member

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    These prizes weren't sent yet. There's a big delay, yes, but the only thing you can do it wait.
     
  3. Jipé

    Jipé New Member

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    The first time I won a competition I received quickly reward vRP (march 2023), nothing since then until now.. ( and all the so-called random in the first 10 :) )
     
  4. Maskerader

    Maskerader Well-Known Member

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    No, what I mean is that there's a big delay this time, not that there's always a delay. First they were too busy, then there's an issue with some email services that don't receive emails from Raceroom. When it's all fixed, the prizes will be sent.
     
  5. Jipé

    Jipé New Member

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    All right, thanks for your answer.

    Best Regards