Bug Price subtracted twice from total vRP right after purchase

Discussion in 'Community Support' started by Balrog, Nov 22, 2016.

  1. Balrog

    Balrog Well-Known Member

    Joined:
    Apr 10, 2015
    Ratings:
    +466 / 0 / -0
    I've just bought the F4 car from the store and after the purchase it took away the double of the price. (I had 2.011 vRP before and after it showed 1.593 vRP).

    I logged out from my account and logged back in and now it shows the correct amount (1.802 vRP), so it seems it's not a problem within the payment method itself.

    (I'm using Chrome Version 54.0.2840.99 m atm, if that helps)
     
  2. -=MadCat=-

    -=MadCat=- Member

    Joined:
    Oct 5, 2016
    Ratings:
    +12 / 0 / -0
    I confirm this bug !

    Purchased GT Legends Experience for 626 vRP, got charged 1252 vRP.
    Was about to open a support ticket when seconds before sending, remembered reading this here.
    Opened game again, now my vRP balance is correct.

    I bought that pack from within the game btw.

    Greetings
     
    • Agree Agree x 1
  3. Sonat Ozturk

    Sonat Ozturk Well-Known Member

    Joined:
    Jan 13, 2015
    Ratings:
    +2,012 / 0 / -0
    Hi guys,

    As you probably noticed, there have been some severe performance issues with the servers, one of the issues is the balance shown not updating immediately due to cache being slow.

    Unless something gone really wrong, these should be only visual and the balance should show the right amount after a minute or two.
     
    • Informative Informative x 2
  4. coolwhip21

    coolwhip21 Member

    Joined:
    Nov 26, 2016
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    +12 / 0 / -0
    Does anyone know how long it takes for VRP to show back up? Had 1106 left after purchase then went down to 0.
     
  5. -=MadCat=-

    -=MadCat=- Member

    Joined:
    Oct 5, 2016
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    +12 / 0 / -0
    For me, as I said, it only took closing and restarting the game.
    Maybe 10 minutes between the purchase and remembering this thread/restarting the game.
     
    • Agree Agree x 1
  6. coolwhip21

    coolwhip21 Member

    Joined:
    Nov 26, 2016
    Ratings:
    +12 / 0 / -0
    Thanks for the reply. It was several hours before VRP came back and then did it again. I guess I'll wait it out this time around.