Resolved All purchased content missing

Discussion in 'Community Support' started by The Dandy Highwayman, Jan 18, 2018.

  1. Maj3sty

    Maj3sty New Member

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    there is a lot of bug I find
     
  2. Not Lifting Off

    Not Lifting Off Well-Known Member

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    Irrelevant, depends on your geographic location.
    If you are going to have always online for verification then it should always be online and working, anytime it isnt there needs to someone available to offer a fix, inconvenient, pitfall of always online verification.
     
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  3. The Dandy Highwayman

    The Dandy Highwayman Member

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    Servers go down. It happens. It will get fixed.

    Given the current state of Intel server chips, we should be prepared for more common server issues on all of our favourite titles.
     
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  4. Redrum Inc.

    Redrum Inc. New Member

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    I purchased European track pack american track pack and porsche gt3 911r and none of my purchases are available now, don't have access to my purchased content.
     
  5. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Yeah. Nah. Hire two, three guys to just sit around doing nothing 99% of the time because everything works in case it breaks down when we're sleeping? Who would want that kind of job? No one.

    Anyway. Your content isn't permanently gone so don't worry about that. There will also be some manner of compensation for this.
     
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  6. The Dandy Highwayman

    The Dandy Highwayman Member

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    I also wouldn't want to pay extra money for every piece of content to pay for those extra 2 or 3 guys to be permanently on-call. One night won't kill me, i'll just go and be sociable with the wife instead.
     
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  7. Sean Kenney

    Sean Kenney Well-Known Member

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    same for me
     
  8. higsy

    higsy Well-Known Member

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    Glad I'm at work tonight.:D
     
  9. Not Lifting Off

    Not Lifting Off Well-Known Member

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    Hire no-one, you guys all have the knowledge and skill set to do the job, or at least one of you does, so an out of hours call is an inconvenience but it gets the job done (comes with the territory), and many happy customers.
    Yeah. Nah Bruv, wasnt worried in the slightest :)
    Love it, Brands GP, oh you da maaaan, enit bruv!
     
  10. G.Deurwaerder

    G.Deurwaerder Well-Known Member

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    Jan 29, 2015
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    what the hell is happening, I've lost everything:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
     
  11. nate

    nate Well-Known Member

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    Good to see calm and rational thought is here with us at this ungodly time... :rolleyes:
     
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  12. Cole Trickle

    Cole Trickle Member

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    Me too, I immediately printed out all my receipts from steam...
     
  13. Nate Idiens

    Nate Idiens New Member

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    I'm also having this issue, none of my paid content is available. First time this has happened :(
     
  14. Xon3

    Xon3 Well-Known Member

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    nothing for me too.
     
  15. G.Deurwaerder

    G.Deurwaerder Well-Known Member

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    Lol ;)

    I know it is being repaired, it was only scaring:confused::confused::confused::confused::confused::confused::confused::confused::confused::confused:
     
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  16. Cole Trickle

    Cole Trickle Member

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    I'm sure they will get this figured out, hell I hope.
     
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  17. SKMDC

    SKMDC New Member

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    I have also lost all content.
     
  18. SunnySunday

    SunnySunday Well-Known Member

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  19. 2ndLastJedi

    2ndLastJedi Well-Known Member

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    O crap, i just bought new tracks and cars also!
     
  20. higriptyre

    higriptyre New Member

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    Dec 18, 2017
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    Any news? I seem to be having the same problem.
    Thanks.