Resolved Can't change the email address of my true account.

Discussion in 'Community Support' started by cant_change_email, Jun 4, 2020.

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  1. cant_change_email

    cant_change_email Guest

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    Hi!
    Obviously, this is a temporary account. Feel free to delete it after this issue is solved.

    I login as foxtochop (through Steam account)
    The email address of that account is foxtochop@gmail.com
    That email is old and I don't have access to it anymore
    .

    The thing is, when I try to change it it tells me that a verification has been sent to my email, but I can't see it because I don't have access, that old email address is deleted long time ago.

    I will provide any necessary info that is required so you can verify it's me.
    And again, after the issue has been solved, you can delete this temporary account.

    Thanks in advance!

    (At the attempt to create this thread it said the text above contained a link [I don't know where...? EDIT: I guess it's the email...] So I had to create a post in this thread https://forum.sector3studios.com/index.php?threads/i-can-not-access-my-raceroom-profile.15156/ so it can let me post this thread. [Yeah, now the thread contains a link])
    (I made two posts. The requirement seems to be 2 posts, not only 1)
     
  2. cant_change_email

    cant_change_email Guest

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  3. cant_change_email

    cant_change_email Guest

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    Can someone help me? This is serious...
     
  4. cant_change_email

    cant_change_email Guest

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    97 views...

    Really? Can any of the staff help me please?
     
  5. Maskerader

    Maskerader Well-Known Member

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    Maybe something like this is worth trying...
     
  6. cant_change_email

    cant_change_email Guest

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    I tried this months ago, no reply yet. I didn't want to make a second account that's why I sent a ticket, but here I am.
     
  7. J-F Chardon

    J-F Chardon KW Studios Developer

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  8. cant_change_email

    cant_change_email Guest

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    I just tried and still can't change it.
    I wrote the new email and also the password* so it lets me change it. The I save the changes and it says "The password is incorrect".

    I login as foxtochop, but through my Steam account (also named foxtochop). How do I know what is my password?

    *(At the attempt, I tried with the same password as my Steam account, but didn't work)

    Better explained (my english is not good): The password is required to change the email, but I login through my Steam account. What is my Sector 3 forum password? Sure is not my steam password, because it didn't work.
     
    Last edited by a moderator: Jun 8, 2020
  9. foxtochop

    foxtochop New Member

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    Problem solved. Email and password both updated!

    You can close this thread and delete this user → @cant_change_email

    Thank you!
     
    • Winner Winner x 1
  10. J-F Chardon

    J-F Chardon KW Studios Developer

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    User deleted.
     
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