Problem Can't play the game

Discussion in 'Community Support' started by bondaretsdanil, Jan 4, 2017.

  1. bondaretsdanil

    bondaretsdanil New Member

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    Hello. When I launch my game it opens steam overlay with the browser. After I close it I can't do anything in the game because every button opens this browser and I have to restart my game. but usually everything repeats again and it is impossible to play the game. Can somebody help me to fix that?
     
  2. nate

    nate Well-Known Member

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    Howdy,

    When this problem happens... are you inside the game? Or are you accessing the web portal via game.raceroom.com?

    If you could describe the process of when the issue happens, that may be helpful. I have never heard of something like this happening before.

    Hmm, and what are your PC specs, and version of windows you are running?

    Perhaps make sure all your drivers and things like Flash are updated as well.
     
  3. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Verify game files:

    • From the Library section, right-click on the game and select Properties from the menu.
    • Select the Local files tab and click the Verify integrity of game cache... button.

    Then run Steam and the game as admin. Hopefully this works.
     
  4. ddl-page1

    ddl-page1 New Member

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    Bei mir ist dieser Fehler
     

    Attached Files:

  5. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Can you go to the folder in that message and send the file (RRRE_Crash_2017_01_12_18_45_38_662) to us? Either upload here on the forum or send it in via mail to our support.
     
  6. ddl-page1

    ddl-page1 New Member

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    Das ist der Link . Hatte die Firewall schon komplett aus weil ich dachte es käme davon dem war aber nicht so.
     

    Attached Files:

  7. ddl-page1

    ddl-page1 New Member

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    Dies habe ich auch schon ausprobiert . Aber auch als admin kommt der selbe fehler
     
  8. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    It looks like your graphics card does not support some hardware acceleration techniques that we use in our menus.
    There is an easy workaround for this problem. Just follow these steps:
    • Right Click on the game in the steam library.
    • Click "properties."
    • Click "SET LAUNCH OPTIONS..."
    • Enter -cefNoGPU -cefNoBlacklist in the text field.
    • Click Ok.
    • Start the game.
    This will have disabled the hardware acceleration and should allow you to start the game without issue.
     
  9. ddl-page1

    ddl-page1 New Member

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    Dies habe ich bereits ebenfalls versucht. Leider ohne erfolg :-(
     
  10. m.bohlken

    m.bohlken Well-Known Member

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    Hast du die Groß-/Kleinschreibung dabei auch beachtet? es muss wirklich exakt so geschrieben werden wie im Beitrag von Kitsune - ansonsten wird es nicht erkannt.

    Wieviel Arbeitsspeicher hat der Rechner?
     
  11. ddl-page1

    ddl-page1 New Member

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    Habe das Spiel nochmals komplett neu installiert inkl. Steam. Habe dann erneut die Text eingegeben und als Administrator ausgeführt. Funktioniert. Jetzt einwandfrei. 16gb habe ich.
    Vielen Dank für eure Hilfe das War echt super.