Problem Can't start competitions

Discussion in 'Community Support' started by Josef Flores, Apr 2, 2021.

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  1. Josef Flores

    Josef Flores New Member

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    I cannot launch any of the competitions I have previously tried. it just loads for a while then nothing..
    I have cleared cache, verify game files, reinstalled the game and used a vpn but nothing works.
    hoping someone here could fix this because none of the suggestions on the discord has worked.
    thank you
     
    Josef Flores, Apr 2, 2021
    #1
  2. Maskerader

    Maskerader Well-Known Member

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    Removing this folder doesn't help either? "Documents\My games\SimBin\RaceRoom Racing Experience"
     
    Maskerader, Apr 2, 2021
    #2
  3. Josef Flores

    Josef Flores New Member

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    it doesn't work.
     
    Josef Flores, Apr 2, 2021
    #3
  4. Josef Flores

    Josef Flores New Member

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    anyone who can provide some sort of solution?
     
    Josef Flores, Apr 4, 2021
    #4
  5. Doug Spinster

    Doug Spinster Member

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    It seems it depends where you live. I live far away and the line I use is fast without delays. from starting the game and connecting to Competitions took my connections less the 20 seconds.

    May where I am there is no traffic jam compare to where you are from.
     
    Doug Spinster, Apr 4, 2021
    #5
  6. Josef Flores

    Josef Flores New Member

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    maybe.. but i can start a competition i haven't tried yet and after i set a time in that specific competition and relaunch my game it won't launch.
     
    Josef Flores, Apr 4, 2021
    #6
  7. bonzoalex

    bonzoalex New Member

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    I have exactly the same problem with all competitions I have tried so far
     
    bonzoalex, Apr 23, 2021
    #7
  8. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    Have you tried
    Click on the leaderboard of the competition
    Challenge a car

    Does that work

    Andi
     
    Andi Goodwin, Apr 24, 2021
    #8
  9. bonzoalex

    bonzoalex New Member

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    In my case, I can rejoin any competition at any time as long as I haven't set a lap time. Once I have set a lap time, I cannot rejoin the competition neither just pressing the start button or challenging any participant. It tries to start the competition and some dots appears, it seems that it is starting... but always returns to the competition main page.
     
    bonzoalex, Apr 24, 2021
    #9
  10. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    The problem has been reported to the developers, we now have to wait for a fix
     
    CaptainCoffee, Apr 26, 2021
    #10
  11. toni-frieser

    toni-frieser New Member

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    Hello everyone, apparently no one is developing it?
    I have the same problem & for the second time this year 2021. Has nobody found a solution? Please help
     
    toni-frieser, Apr 26, 2021
    #11
  12. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    I dont think its anything we can do, only the devs. They're working on it @toni-frieser
     
    CaptainCoffee, Apr 26, 2021
    #12
  13. bonzoalex

    bonzoalex New Member

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    Thank you. I can provide you more info if it would be neccessary to solve the problem.
     
    bonzoalex, Apr 26, 2021
    #13
  14. toni-frieser

    toni-frieser New Member

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    It's getting very sad, you can't take part in any more competitions.
    You lose interest in the game as a result. Pity!
    Hope the problem will be solved soon.
     
    toni-frieser, May 3, 2021
    #14
  15. Josef Flores

    Josef Flores New Member

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    has this been addressed now? didn't see it in the patch notes as of today
     
    Josef Flores, May 12, 2021
    #15
  16. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Not entirely sure, but they are investigating & working on it!
     
    CaptainCoffee, May 12, 2021
    #16
  17. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    CaptainCoffee, May 12, 2021
    #17
  18. toni-frieser

    toni-frieser New Member

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    @CaptainCoffee
    not good news
    I first tried to start the KTM X-Bow RR at Silverstone, as I did a lap here a long time ago, so I can't get in.
    Then I drove the Shanghai Circuit CR1 Cup. As long as I didn't have a timed lap, I could start again. When I then drove a rated time, it was over again with a restart or log in.
    Which version of RR should I have now?
    092039
    thank you for your help
     
    toni-frieser, May 12, 2021
    #18
  19. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

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    Thank you for your patience and checking. I've passed it on to the devs. Version should be good.

    Could you try it by running the 32 bits version and sending the mwtransport.log and latest game_xxx.log?

    Log files are stored in C:\Users\[username]\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
     
    CaptainCoffee, May 12, 2021
    #19
  20. toni-frieser

    toni-frieser New Member

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    I'll do it right away, bang bang already there ;)
     

    Attached Files:

    toni-frieser, May 12, 2021
    #20
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