Problem Commands hangs since hotfixe

Discussion in 'Community Support' started by AntoniuS, Apr 9, 2017.

  1. AntoniuS

    AntoniuS New Member

    Joined:
    Jan 3, 2017
    Ratings:
    +1 / 0 / -0
    Hello, since the last hotfix (07/04/2014), my game has become unusable.
    What is the problem ? The keyboard and gamepad hangs.
    This means that the commands remain blocked, nothing answers.

    I say that everything worked very well after the patch of 05/07/2017.
    I have changed absolutely nothing between 05 (patch) and 07 (hotfixe).
    I'm play Raceroom all the days.

    Details:
    - The game with the keyboard: the keyboard hangs
    - The game with the gamepad : the keyboard AND the joystick hangs
    - The game with the wheel : the keyboard is hangs, but not the steering wheel

    The keyboard is not blocked by windows, because ALT + F4 (for example) works.
    The keyboard (and gamepad) is blocked ONLY on Raceroom.

    Blocking occurs in all modes (single, multi, and replay).
    The blocking occurs only in game (not in the menus), and always after about 30 seconds (sometimes after 2 minutes).

    Config:
    Windows 10 64-bit, Microsft keyboard, Xbox 360 gamepad, Thrustmaster steering wheel.

    I sent a ticket to Sector 3.
    Thank you for your help.
    My game is out of service since this hotfix.
     
  2. AntoniuS

    AntoniuS New Member

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    Jan 3, 2017
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    Windows Update is a solution, resolved !

    Edit : No, finally... :(
     
    Last edited: Apr 11, 2017
  3. Burton

    Burton New Member

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    Nov 26, 2016
    Ratings:
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    Not for me !
    Win 7 64
    Xbox 360 gamepad
     
  4. danielquattro

    danielquattro New Member

    Joined:
    Apr 11, 2017
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    Exactly the same problem here.
    Win 7 64 bits.
    The keyboard does not work after entering the track. Sometimes before.
    And you can only exit the session, closing the game through the task manager.
    I love this game and I was very happy with wtcc, but I can not play this way
     
  5. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

    Joined:
    Dec 12, 2016
    Ratings:
    +9,236 / 0 / -0
    Can you guys try to change this setting to disabled in Power Options?
    [​IMG]

    Bit of a wild guess but it might work. :D
     
  6. danielquattro

    danielquattro New Member

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    I just tried, but it does not work.
    The problem persists.
    Thank you for helping
     
  7. AntoniuS

    AntoniuS New Member

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    Jan 3, 2017
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    Not work me too :(
     
  8. AntoniuS

    AntoniuS New Member

    Joined:
    Jan 3, 2017
    Ratings:
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    To be able to use my game, I found a "solution" that works 100% for me :
    When you are in the main menu of the game, do ALT + TAB.
    Once on the desktop, return to the game. The blocking disappears until the next launch of the game.
     
  9. Macaquinho

    Macaquinho Well-Known Member

    Joined:
    Aug 22, 2015
    Ratings:
    +219 / 0 / -0
    Experienced a similar problem. Wheel is working fine but after some seconds/minutes of driving my keyboard is not responding anymore. When I use the menu-button on my wheel to switch to the menu the keyboard is working again. After some driving time it's dead again. Can't say what triggers that effect.
     
  10. RoccoTTS

    RoccoTTS Well-Known Member

    Joined:
    Mar 2, 2017
    Ratings:
    +534 / 0 / -0
    Same problem here and indeed when you hit the menu-button on the wheel and resume, the keyboard is working again.