Resolved game crashing on start up; Edit reinstalled all fixed

Discussion in 'Community Support' started by lslarko, Apr 2, 2015.

  1. lslarko

    lslarko New Member

    Joined:
    Mar 29, 2015
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    +3 / 0 / -0
    Hi guys hopefully you can help, my game has started crashing to the desktop immediately on starting the application after the latest hot fix worked fine with the big update, tried 3 times, I've attached the crash dumps uploaded as .RAR file, as it wouldn't let me upload as they were. only recent change was trying to run freetrack 2.2 along side the game, however also crashed without freetrack running, if any more information is needed let me know.

    look forward to your reply, Liam

    Edit: reworded to actually make some sense.
     

    Attached Files:

    Last edited: Apr 2, 2015
  2. lslarko

    lslarko New Member

    Joined:
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    Did some digging found a way of opening the crash dump file and this is what after I ran the analyze command.


    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ole32.dll -

    FAULTING_IP:
    KERNELBASE!RaiseException+58
    7657c42d c9 leave

    EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 7657c42d (KERNELBASE!RaiseException+0x00000058)
    ExceptionCode: 0eedfade
    ExceptionFlags: 00000001
    NumberParameters: 7
    Parameter[0]: 37a7ff95
    Parameter[1]: 37af59b0
    Parameter[2]: 37af5f70
    Parameter[3]: 37ad3ce4
    Parameter[4]: 37ad3ccc
    Parameter[5]: 0008e7cc
    Parameter[6]: 0008e7b8

    CONTEXT: 00000000 -- (.cxr 0x0;r)
    eax=00000000 ebx=00000000 ecx=00000007 edx=00000000 esi=00000220 edi=00000000
    eip=774af8d1 esp=0008e0a4 ebp=0008e110 iopl=0 nv up ei pl zr na pe nc
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
    ntdll!ZwWaitForSingleObject+0x15:
    774af8d1 83c404 add esp,4

    DEFAULT_BUCKET_ID: WRONG_SYMBOLS

    PROCESS_NAME: RRRE.exe

    ADDITIONAL_DEBUG_TEXT:
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

    FAULTING_MODULE: 76e10000 kernel32

    DEBUG_FLR_IMAGE_TIMESTAMP: 2a425e19

    MODULE_NAME: NPClient

    ERROR_CODE: (NTSTATUS) 0xeedfade - <Unable to get error code text>

    EXCEPTION_CODE: (Win32) 0xeedfade (250477278) - <Unable to get error code text>

    EXCEPTION_PARAMETER1: 37a7ff95

    EXCEPTION_PARAMETER2: 37af59b0

    EXCEPTION_PARAMETER3: 37af5f70

    EXCEPTION_PARAMETER4: 37ad3ce4

    APP: rrre.exe

    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

    PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS

    BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS

    LAST_CONTROL_TRANSFER: from 37a7ff95 to 7657c42d

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    0008e784 37a7ff95 0eedfade 00000001 00000007 KERNELBASE!RaiseException+0x58
    0008e7cc 37ad3c30 00000000 0008e808 37ad3c96 NPClient+0x1ff95
    0008e800 37ad3609 0008e830 37ad3624 0008e828 NPClient+0x73c30
    0008e828 37ad47ff 0008ebf0 37ad4821 0008e848 NPClient+0x73609
    0008e848 37ad439c 01f9cf38 01cb7ae3 76e21222 NPClient!FTProvider+0x21f
    0008e87c 774be38c 006f0011 000048cb 06be0264 NPClient!NP_GetSignature+0x1c
    0008e8a4 774be023 06be7f78 06be941c 00000351 ntdll!RtlInitUnicodeString+0x164
    0008e8bc 76e214ad 00000040 0000002d 12246e00 ntdll!RtlFreeHeap+0x7e
    0008e90c 756f7261 0a0a646e 706f4320 67697279 kernel32!HeapFree+0x14
    0008e944 774be023 06be7cd8 06be7d88 00000000 shell32!StrStrW+0x4c658a
    0008e95c 76e214ad 06be0000 00000000 06be0000 ntdll!RtlFreeHeap+0x7e
    0008e970 00000000 06000006 06be0194 06af9098 kernel32!HeapFree+0x14


    STACK_COMMAND: ~0s; .ecxr ; kb

    FOLLOWUP_IP:
    NPClient+1ff95
    37a7ff95 5f pop edi

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: npclient+1ff95

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: NPClient.dll

    BUCKET_ID: WRONG_SYMBOLS

    FAILURE_BUCKET_ID: WRONG_SYMBOLS_eedfade_NPClient.dll!Unknown

    ANALYSIS_SOURCE: UM

    FAILURE_ID_HASH_STRING: um:wrong_symbols_eedfade_npclient.dll!unknown

    FAILURE_ID_HASH: {84f80505-0840-d382-eb69-33f8f75ac8d1}
     
  3. OMG Wobbly

    OMG Wobbly Member

    Joined:
    Jun 29, 2015
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    +5 / 0 / -0
    I guess nobody could be bothered to help you mate. Did you get it fixed in the end? It says resolved but there isn't any fix on here that I can see?????