Problem Game crashing when starting a championship

Discussion in 'Community Support' started by naondave, Jan 19, 2017.

  1. naondave

    naondave New Member

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    Here is my crash dump file
     

    Attached Files:

  2. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Hello. Could you please give me some more details. What track? How many AI opponents?
    There are also some additional log files you can send me.
    You'll find them in:

    C:\Users\Your Username\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
    From here, sort files by most recent and get the latest MW_Transport... log and Game_... log.
    Make sure they are from the time of the crash, if you can't remember just make the game crash again and sort the files by date.
     
  3. naondave

    naondave New Member

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    I create a championship and start it. It then loads and crashes during the load screen. I had another today.
     

    Attached Files:

  4. naondave

    naondave New Member

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    Any help? Cant play.
     
  5. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Hard to say from those dumps. You could try to remove your old championships, if you have any. You'll find them in:
    C:\Program Files (x86)\Steam\userdata\XXXXXX\211500\remote\Championships

    If you want to keep them, in case this isn't the problem, make sure to create a backup.
     
  6. naondave

    naondave New Member

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    Everything working now except......

    Crashing when I press the Championships button.
     

    Attached Files:

  7. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Hello again.

    This crash also seems to show that there are old championship files. Make sure you delete or move all files at:
    C:\Program Files (x86)\Steam\userdata\XXXXXX\211500\remote\Championships
     
  8. naondave

    naondave New Member

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    Thank you.

    So I erased that folder. Emptied the recycle bin. Then restarted the computer. Checked that folder again and it was empty. Restarted the game. Championship button and crash again. I went back to the folder and magically the old championships are there again.
     
  9. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Aaaah! That would be Steam Cloud syncing up and restoring files, forgot about that. We don't have a good solution at the moment but here's what you can try. Start up the game and then once it is running, alt+tab out of the game and delete those files. Then quit the game. This should hopefully make the steam cloud version of the folder empty.
    Start the game again and you should now be able to go to the Championship menu. Hopefully!
     
  10. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Actually, if you have those old championship files left, it would be awesome if you could upload them first!
     
  11. naondave

    naondave New Member

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    Doesn't work. The files always come back. Here are all the files though.
     

    Attached Files:

  12. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Thanks. We're working on a fix and these files should help.
     
  13. naondave

    naondave New Member

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    Thank you very much everybody. Looking forward to it. This and IRacing are my sims.