Problem Game deleted after purchasing DTM Experience 2014

Discussion in 'Community Support' started by Lucas Laprano, Feb 21, 2017.

  1. CheerfullyInsane

    CheerfullyInsane Well-Known Member

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    Oct 24, 2015
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    Scroll up to this post and try that.
    If that doesn't work, it's time to re-download.
     
  2. Lucas Laprano

    Lucas Laprano New Member

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    Sep 11, 2016
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    Yes, I did experience the same exact problem as you did, with content locked and everything. Again, all my issues were solved immediately after disabling avast modules.

    Higsy, I would recommend you trying to disable your antivirus (whichever you have) and seeing if things work out. I know that it may not be universal, but in my case and aloaz's, we did manage to pin-point the problem to our antivirus. I think it's worth a shot.
     
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  3. higsy

    higsy Well-Known Member

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    Dec 28, 2015
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    I actually don't have Antivirus other than malware bytes and Windows defender on my pc. will look into this on Monday.
     
  4. higsy

    higsy Well-Known Member

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    so I decided to re-download game... Works as it should but had to reassign all my presets (buttons)etc
     
  5. Lucas Laprano

    Lucas Laprano New Member

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    So, a little update. I was just updating Raceroom and, for the sake of science :cool:, I re-enabled all my Avast modules before starting the download, but added the whole Steam folder to Avast's exception list, just as CheerfullyInsane did.

    The SAME exact problem happened, even tough Steam directory was teoretically "safe". After that, I disabled all modules again and restarted Steam, and everything worked as a charm. Therefore, I urge that anyone that experiences this kind of issue and has Avast installed to DISABLE ALL YOUR MODULES during updates. I'm sure that it's going to work for you!

    Also, check Steam's list of "Programs which may interfere with Steam":
    https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

    Information extracted from content_log.txt (Steam\logs):

    [2017-02-28 16:43:07] AppID 211500 update canceled : Failed updating depot 211501 while unpacking bad chunk "9b66e66755aa9228f73a9062bd2d41696d2c1f4f" (SHA mismatch) (Corrupt download) "cdn.level3.cs.steampowered.com/depot/211501/chunk/9b66e66755aa9228f73a9062bd2d41696d2c1f4f?etime=1488915511&h=03f736a3500b2d126a5e6"
    [2017-02-28 16:43:07] AppID 211500 update changed : Running,Downloading,Staging,Stopping,
    [2017-02-28 16:43:07] AppID 211500 update changed : Running,Stopping,
    [2017-02-28 16:43:07] AppID 211500 update changed : None
    [2017-02-28 16:43:07] AppID 211500 state changed : Update Required,Fully Installed,Update Started, (Corrupt download)
    [2017-02-28 16:43:07] AppID 211500 scheduler finished : removed from schedule
     
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    Last edited: Feb 28, 2017