Problem game freezes

Discussion in 'Community Support' started by luciano merlino, Aug 10, 2019.

  1. luciano merlino

    luciano merlino New Member

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    hello everybody I write to you because I have a problem with raceroom for about 15 days, it happens that the screen freezes but the ffb and the audio keep going and I can't do anything except press alt f4 and send to exit the game, someone can you help me? thank you
     
  2. luciano merlino

    luciano merlino New Member

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    I have always played quietly however I send you my configuration

    mb gigabyte gaming 3
    ryzen 1600x
    ram gskill 3200
    ssd samsung 500gb
    gpu nvidia gtx 1070.

    yesterday I also uninstalled the game and also deleted the folder on documents / mygames / simbin
     
  3. luciano merlino

    luciano merlino New Member

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    nobody can help me?
     
  4. majuh

    majuh Well-Known Member

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    Do other games work without problems?
     
  5. luciano merlino

    luciano merlino New Member

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    Yes other games work fine
     
  6. majuh

    majuh Well-Known Member

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    What graphics driver version do you use?
     
  7. luciano merlino

    luciano merlino New Member

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    431.60 last version
     
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  8. Jorgen Wahlby

    Jorgen Wahlby Well-Known Member

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    Try to verify downloaded files on your PC through Steam. It might take 5-10 min but then you know if there are any corrupt files that might cause the problem.(update your graphics driver to the latest version if possible) After the check of your files, try to start an online game with default settings in graphics of the game just to see if it works or if the problem is still there.
     
    Last edited: Aug 13, 2019
  9. majuh

    majuh Well-Known Member

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    You could try installing an older version, just in case there's a problem with the latest version.
     
  10. luciano merlino

    luciano merlino New Member

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    No if is possible I try to install hold version
     
  11. majuh

    majuh Well-Known Member

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    Does the 32bit version of Raceroom work? You should be able to choose between the versions when you start the game directly in Steam.