help - Content Server Error 20004

Discussion in 'General Discussion' started by Michal17, Feb 26, 2018.

  1. Michal17

    Michal17 Member

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  2. J-F Chardon

    J-F Chardon Sector3 Producer Developer

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    Hello @Michal17

    It appears that you are running an older version of the game.
    Can you please make sure of the following:

    - Automatic updates for the game are allowed in Steam for RaceRoom
    - Verify Integrity of Game files (right click the game in the Steam library -> properties -> Local Files -> verify integrity)

    If verification did not solve it, try and delete the executable of the game and then run the verification again.
    To locate the game executable, right click the game in your steam library -> properties -> local files -> browse local files.

    Let us know if that helped!
     
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  3. Michal17

    Michal17 Member

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    helped. thank you very much:)
     
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  4. J-F Chardon

    J-F Chardon Sector3 Producer Developer

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    Thank you!
     
  5. DampfHmmer

    DampfHmmer New Member

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    Helped me too. Thanks you !
     
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  6. DampfHmmer

    DampfHmmer New Member

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  7. Carstenh

    Carstenh New Member

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    Instead of deleting the .exe-file I renamed it and then did a verification.

    That solved it although !
     
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  8. Carstenh

    Carstenh New Member

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    ... and Error 20004 is back again :eek:
     
  9. F1Aussie

    F1Aussie Well-Known Member

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    I tried to launch it tonight for first time in a while and I got a similar error bit number was 10013.
     
  10. m.bohlken

    m.bohlken Well-Known Member

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    It's the same problem again with steam... If the update didn't loaded automatically last time, it doesn't do it this time, too.

    You need to do the procedure again to force the load of the Update: delete rrre.exe-File and verify Steam Cache
     
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  11. Karting06

    Karting06 Well-Known Member Beta tester

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    Yep, I have the same issue.
    Bloody annoying
     
  12. alexSchmurtz

    alexSchmurtz Member

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    +1 That's basically 2 bugs in one: first our game is not updating like it should be, then Steam does nothing when verifying files unless you delete the exe. It seems weird to do that! o_O But then it downloaded the update and everything is fine now. Thanks for the trick! :)
     
  13. b.j.owen58home

    b.j.owen58home New Member

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    I'm having this problem but the fix you give doesn't work try several times it verifies a file is missing and will be replaced but game still comes up with a content error 20004 .
     
  14. Carstenh

    Carstenh New Member

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    Und täglich grüßt das Murmeltier...

    Error 20004 is back again... annoying !
     
  15. J-F Chardon

    J-F Chardon Sector3 Producer Developer

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    Hello,

    Good news as we've heard back from Steam devs and they found the issue. They will deploy a server update on Steam side on tuesday that will fix this once and for all, hopefully. Other developers ended up having the same problems and this helped them figuring out the issue. Until now the investigations had focused on users' systems and internet connections.

    Right now the only 100%-safe solution we have found was to completely uninstall the game and re-download from scratch.

    Sorry guys but there's nothing we can do apart from delaying big updates a little. After tuesday it should all be good again.
     
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  16. Carstenh

    Carstenh New Member

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    And again: Error 20004...
     
  17. Karting06

    Karting06 Well-Known Member Beta tester

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    That's strange.
    There is no update queuing?

    What's your BuildID? (You can find it like this: right click on the game -> properties -> local files tab)
     
  18. Carstenh

    Carstenh New Member

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    Well it doesnt show any update.

    BuildID is 2754520
     
  19. Karting06

    Karting06 Well-Known Member Beta tester

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    That's strange you have the latest version.
    Can you try again?
     
  20. Arthur Spooner

    Arthur Spooner Well-Known Member

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    Yes it's unfortunately still the same behaviour. Either Steam didn't push the update @J-F Chardon mentioned or they did but it just didn't fix the issue. You still need to delete some game file and make an integrity check afterwards to trigger the update.