1. The date for the next RaceRoom update is set to 11th August 2020

Problem Leaderboard problem

Discussion in 'Community Support' started by Bauer, Dec 3, 2019.

  1. Bauer

    Bauer Member

    Apr 25, 2019
    +12 / 0 / -0
    Hello all

    For a while now (more than a week), I can't publish lap times at the Leaderboards provided by RaceRoom. Every time I do a lap I get this error:

    I'm almost certain that it hasn't nothing implicitly with the game, otherwise any component of Windows 7 Professional has a negative effect on the time post at leaderboard, but I don't know where to start looking. As I saw in other help posts, I can ping the official RaceRoom network addresses:
    • protection1.raceroomracing.com /
    • protection2.raceroomracing.com /
    • mwapp.raceroomracing.com /
    • game.raceroom.com /
    So, with Wireshark I dedicated myself to observe the network traffic between the RaceRoom servers and my computer, to see if there was anything else that could interfere in the traffic between the server and the game, and I detected an error that occurs at the moment of showing the message on the screen that I put before.

    Does anyone have any idea what it could be or where to start looking? Maybe some Windows update altered something? Anything that has to do with my certificates? Or any Windows service that is not active?

    I attach the log

    Any help will be appreciated.
    Thank you

    Attached Files: