Yesterday I bought all the new cars along with all their available liveries. When having a go in the new Porsche 911 GT3 R in practice mode, I chose the Black Swan Racing livery, #540. (It matches my own team colours!) I've come back for some more fun today, and now livery #540 is not available. It has the "buy now" label on it instead. I know it's not much, but I have no desire to buy the same thing twice. Can someone tell me how I can go about reinstating this livery to my account? Thanks.
I am missing 1 skin for GT4 Cayman and 1 for M1 Group 4. Both cars I bought as complete packs with all liveries. Now it asking to buy those skins for 29vrp each. Dont know what happened as Goffik said, not a big deal, but its strange.
That livery above is still missing, and today I've found that I am also missing #26 from the new BMW GTR 4! Am I going to lose an entire car next or what? Can we get an official answer on what to do in order to get our purchased content back please?
@Goffik + @skswat - The issue should now be sorted out for you, apologies for the inconvenience! If you are reading this and in a similar situation, or know someone who is, please invite them to post here so we can fix it for them as well!
Thanks for looking into this @J-F Chardon. The Porsche livery is indeed fixed, but the BMW M4 GT4 livery #26 is still missing for me. I've checked all other new cars and they're fine.
Hi, I´m missing the new Porsche 911 GT3-R, the VW Golf TCR 2019 #33 and two liveries which I bought wednesday but they still don´t show up as bought (although Steam took the money for it) http://game.raceroom.com/users/nemo1/
Same Problem here, i miss the: #1 Porsche 991.2 GT3-R - Manthey Racing #2 Porsche 991.2 GT2 RS CS - Porsche Motorsport #74 BMW M4 GT4 - Walkenhorst Motorsport (Knuffi) #99 Porsche 991.2 GT3-R - Rowe Racing #960 Porsche 718 Cayman GT4 CS - Teichmann Racing http://game.raceroom.com/r3e/users/Nemesis2805/
I'm missing one livery for the M4 : Bimmerworld Racing - #80 http://game.raceroom.com/de/users/marc04061980/
Hello, Please always state the link to your game.raceroom.com user, otherwise it makes it impossible for us to find the account and investigate.
I have same issue after purchasing the complete pack about a week ago. Missing liveries are: Porsche 911 GT3 R - All liveries except #12; and #911 Manthey Racing. Porsche 911 GT3 R GTM 18 - All liveries except #17. http://game.raceroom.com/users/wad53/