hello, i bought three dlc-packs in the store on 06.02.2015. everything was ok. then, one day later i could not log in. now i can Login again and Play the game but my dlcs are gone. please help!
Based on your other post I assume you have send a ticket to support over the help desk, if so, someone will look at it asap. IF not I would highly suggest to do that.
I have the same problem. Bought the IMSA Audi and Bathurst before the crash. When I logged in the first time after buying (I bought the content via web interface) shortly after the crash, the content was not there. I had the little "Buy Now" signs like always. And I couldn't join Servers running Bathurst. I already opened a ticket but someone on the official RaceRoom Twitter Account told me to post here.
Same problem here. Already opened a ticket but no one give any answers. I lost my money and don't have the track. I´m really desapointed.
Please make sure to go to the helpdesk and submit a ticket! https://forum.sector3studios.com/index.php?threads/purchase-errors-go-to-helpdesk.195/
its called the weekend, @Hannes Wallstedt is going through the tickets from this weekend as we speak. Some patience required...Thank you.
Hello, Just popping in to say that me and @Sonat Ozturk are working on going through the messages we've received on the help desk during the weekend. Since we have to deal with each matter individually this may take some time, but please know that eventually we will get to everyone.
i hope you will give me my dlcs back today...i am waiting since last saturday and my time is limited. please help me and let me race my dlsc! mfg Dennis Rehberg
Hi Dennis, Sorry for the delay, I have sent you a redeem code in PM. Please confirm and let us know when it's all good.