Resolved Missing vrp

Discussion in 'Community Support' started by sioakley, Oct 14, 2019.

  1. sioakley

    sioakley New Member

    Joined:
    Oct 13, 2019
    Ratings:
    +0 / 0 / -0
    Hi
    I don't know if anyone can help
    I purchased some virtual race points from raceroomstoreuk on friday.
    1 X 1.000
    1x 10.000
    I was expecting a email with the codes which never came.
    I noticed there was a error in my email that's why I did not get the codes.
    I clicked on the direct link after checkout which said it would take me to my vrp codes but it only gave me the code for the 1.100 vrp and not both.
    I sent 2 emails to raceroomstore UK explaing what happened and asking if they could send the code again to correct email.
    I also tried to phone but numbers unavailable I sent a message this morning using the contact form on website but I've had no reply from any of them.
    Does anyone know how long they take to reply or another way of contacting them.
    I need to get in contact with them urgently because the code has gone to a different email not mine and 10.000 vrp are not cheap.
    I'm just worried it could get redeemed before I get it sent to me.
    Any help would be great.
     
  2. sioakley

    sioakley New Member

    Joined:
    Oct 13, 2019
    Ratings:
    +0 / 0 / -0
    Sorted now