No money, no vrps, no confirmation email

Discussion in 'General Discussion' started by sergeich, Sep 19, 2020.

Tags:
  1. sergeich

    sergeich Member

    Joined:
    Oct 27, 2019
    Ratings:
    +12 / 0 / -0
    Hi,

    purchased some vrps, my card's balance was decreased, but where is my vrps???

    No any info at email. RR's account page shows "email not confirmed"
     
    Last edited: Sep 19, 2020
  2. keanos

    keanos Well-Known Member

    Joined:
    Oct 29, 2015
    Ratings:
    +110 / 0 / -0
    You can redeem your code during the buying process, you don't have to wait for an e-mail.
    You should know this, it's not first time you buy vRP's.
     
  3. majuh

    majuh Well-Known Member

    Joined:
    May 1, 2015
    Ratings:
    +177 / 0 / -0
    Where did you buy them, in the ingame store or in the external shop?
     
  4. sergeich

    sergeich Member

    Joined:
    Oct 27, 2019
    Ratings:
    +12 / 0 / -0
  5. sergeich

    sergeich Member

    Joined:
    Oct 27, 2019
    Ratings:
    +12 / 0 / -0
    buying process said "check email or follow the link ...". I followed link - "page blocked"
     
  6. sergeich

    sergeich Member

    Joined:
    Oct 27, 2019
    Ratings:
    +12 / 0 / -0
    Trying to resend confirmation link - no any RR's messages at mailbox (spam folder also checked)
     
  7. T3AMGEIST

    T3AMGEIST Member

    Joined:
    Jul 28, 2020
    Ratings:
    +9 / 0 / -0
    How about writing to the shops customer service? It should be possible to resend you the code.
     
    • Agree Agree x 1
  8. fischhaltefolie

    fischhaltefolie Well-Known Member

    Joined:
    Feb 12, 2015
    Ratings:
    +931 / 0 / -0
    It's weekend time. I doubt there will be an answer before monday or tuesday.
     
  9. sergeich

    sergeich Member

    Joined:
    Oct 27, 2019
    Ratings:
    +12 / 0 / -0
    already. also no answer