Problem No Response from RR Servers

Discussion in 'Community Support' started by Not Lifting Off, Nov 15, 2017.

  1. Eric Statkevicus

    Eric Statkevicus New Member

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    Is there any way to tell which of the servers are "stuck" from the lobby? I had this issue over the weekend as well.
     
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  2. Svennixx

    Svennixx Active Member

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    Apr 23, 2017
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    Noticed there was(possibly still is) 1 server stuck since friday. Went on raceroom yesterday and it was still there in the same session with the same amount of people in it and same amount of time left in session. It is some kind of community server, gtr3 on redbullring gp
    I assume the dedicated list servers from raceroom has a bug.

    Edit: Just have to wait for a fix. Nothing to major imo. Cut the devs some slack.
     
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    Last edited: Dec 11, 2017
  3. m.bohlken

    m.bohlken Well-Known Member

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    Yeah - noticed the same with that server on RB-Ring...always wondered how it could be that I always missed that race ^^
     
  4. schielchen

    schielchen Well-Known Member

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    A little info would be welcome, though
     
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  5. Svennixx

    Svennixx Active Member

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    What information do you need other than there is an issue which you already observed there is one.
    EDIT: Also its happened over the weekend.
     
  6. Sean Kenney

    Sean Kenney Well-Known Member

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    This is nothing compared to a year and a half ago
     
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  7. schielchen

    schielchen Well-Known Member

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    Obviously information that I don't have! (who would've thought of this?)
    It probably happened today, too, but that's not when it started
     
  8. Alex Wurst

    Alex Wurst RaceRoom

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    Jul 31, 2017
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    Hey guys,
    sorry we let you wait for a statement for so long.

    We recently switched our server hosting provider. The servers ran flawlessly for a few weeks, so we are currently investigating why there were so sudden problems.

    We apologize for all inconveniences and are doing our best to get everything up and running as soon as possible.

    BTW: Is it normal for the server to show this?
    upload_2017-12-13_13-17-13.png
     
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  9. Svennixx

    Svennixx Active Member

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    @Alex Wurst when trying to connect to a server that is "stuck" or not online but still shows up in the list it just gives me a message in the top part of the screen: Session no longer available.
     
  10. Alex Wurst

    Alex Wurst RaceRoom

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    Yes, in the state it is right now, anything can happen really. We will probably need to restart everything once we figured out the issue to get rid of these "ghost servers"
     
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  11. gp20

    gp20 Well-Known Member

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    It happens to me on 1 server.
    On the other ones, i can't see the other cars. lol
     
  12. Sean Kenney

    Sean Kenney Well-Known Member

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    Still going on?
     
  13. gp20

    gp20 Well-Known Member

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    Don't know but with 64 bits i get the crash windows and with 32 bits i can't see the other cars or i'm fired after having the car view changed by itself.
    I can't do multi.
     
  14. gp20

    gp20 Well-Known Member

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    After a windows update it seems to work fine now.
     
  15. fdeutsch

    fdeutsch New Member

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    Dec 4, 2017
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    I am still getting this, even with a dedicated server I configured at work.
    What I see is after some 4 or 5 retries I am able to enter some, not all, the servers. Could this be a timeout thing?
     
  16. fdeutsch

    fdeutsch New Member

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    I have the feeling may be more related to the "server list" than the servers by itself. On some servers I can connect after 6 o 7 retries. Once on the server all good.
     
  17. Huhtala Racing

    Huhtala Racing New Member

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    Nov 13, 2017
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    Hello Everyone

    Im getting those announchments "no response from server", if i try to participate....any fix for this what can i do?
     
  18. Woodie von Wood

    Woodie von Wood Member

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    Nov 28, 2016
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    +9 / 0 / -0
    Thanks to the team already thought that I have a problem. Is already looking off when you have solved that. But this also happens when you have time and vacation to do some laps.
    Greetings Woodie
     
  19. fdeutsch

    fdeutsch New Member

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    Any ETC on when its going to be solved?
     
  20. lrystedt

    lrystedt Member

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    The numbers of ghost servers seems to increase for every day but at the same time it's not the same servers showing up
     
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