Not receiving email confirmation for submitted support tickets

Discussion in 'Knowledge Base' started by Woodcote, Mar 3, 2021.

  1. Woodcote

    Woodcote New Member

    Joined:
    Feb 14, 2021
    Ratings:
    +1 / 0 / -0
    as the title
    i have submitted two tickets to R3E technical support - the form i used was from the support drop down on the raceroon en webpage
    Once sent i received acknowledgement on this screen i would receive a confirmation email.... nothing in my inbox or junk folder
    have my support requests been submitted - any ideas please?

    thank you
     
  2. gerardrev

    gerardrev New Member

    Joined:
    Dec 27, 2020
    Ratings:
    +0 / 0 / -0
    Same here mate... :/
     
  3. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0
    Can you post your problems here , dont use any personal info , bank details passwords etc ...
    I can then point the sector 3 Q&A guy at your post and maybe he can help ...

    Andi
     
  4. gerardrev

    gerardrev New Member

    Joined:
    Dec 27, 2020
    Ratings:
    +0 / 0 / -0
    Thank you very much @Andi Goodwin , in my case finally I already found the answer in this forum some time ago.