Problems buying content

Discussion in 'Community Support' started by CirKan, Jan 31, 2015.

  1. CirKan

    CirKan Member

    Joined:
    Jan 29, 2015
    Ratings:
    +17 / 0 / -0
    I'm trying to buy Mount Panorama, but once confirmed purchase displays a message that says: Hold while the connection is established with the game.

    And nothing else happens.

    The attempt to make the purchase is from within the game on Steam.
     
  2. CirKan

    CirKan Member

    Joined:
    Jan 29, 2015
    Ratings:
    +17 / 0 / -0
    I was able to make the purchase through the website R3E, but through the Steam client problem persists.
     
  3. Jay Ekkel

    Jay Ekkel Well-Known Member

    Joined:
    Jan 13, 2015
    Ratings:
    +412 / 0 / -0
    thanks for the report!
     
  4. Bailey Lagstrum

    Bailey Lagstrum Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +105 / 0 / -0
    Have encounter the same issue twice now. Purchase can be made thru website but not directly in game.
    Happened again today.
     
  5. Hannes Wallstedt

    Hannes Wallstedt Well-Known Member

    Joined:
    Jan 15, 2015
    Ratings:
    +280 / 0 / -0
    Hello,
    This is probably caused by the Steam Overlay being disabled in your Steam settings.
    To activate the Steam overlay follow these steps:
    • Start the Steam-client
    • Find the Steam menu in the top left corner of the Steam-client window
    • In the drop-down menu that appears, click choose Settings (Einstellungen)
    • In the window that appears there are several sections, select the section called "In game" (Im Spiel)
    • In this section you will see a checkbox with the description "Activate Steam Overlay in games" (Steam Overlay im spiel aktivieren)
    After activating this Steam feature you should be able to complete purchases within the game.
     
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