RaceRoom will no longer start

Discussion in 'General Discussion' started by rlaycock, Nov 4, 2021.

  1. rlaycock

    rlaycock New Member

    Joined:
    Jun 7, 2019
    Ratings:
    +3 / 0 / -0
    Hi
    Since Tuesday RaceRoom will no longer start.
    When selected I get to the advertising screen with the dots moving across the base of the screen then after about 5 minutes I get a message saying

    Error 503
    Backend service unavailable Check back later

    However I have been trying for the last 2 days!
    Once or twice I got into the game, selected single player then I get the loading screen with the dots moving across the base of the screen but no further.
    Please note my internet is working fine for all other games, ACC, MSFS, 2020 etc but race room is a no go for me since Tuesday night NZ time.
    Thanks in advance if you can help.
    Best wishes
    Bob
     
  2. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +791 / 0 / -0
    hi your the second nz guy who has this issue in the last day or so
    can you mention your isp
    can you try running through a vpn
    can you check your router hasnt had an update

    sorry for no direct solution , but need a tad more info
    i have asked the devs too

    Andi
     
  3. rlaycock

    rlaycock New Member

    Joined:
    Jun 7, 2019
    Ratings:
    +3 / 0 / -0
    Hi
    Thanks for the reply
    By ISP do you mean the provider which is Spark.
    I don't have a VPN or fully understand what one is
    I don't believe the router has been updated
    Should I try turning it of and restarting?
    Its very late at at night hear so I will try turning the router of in the morning if you feel it would help.
    However nothing at my end has changed Race Room simply stooped working when I tried to get it going on Tuesday nigh to join an online race. I have been trying since to get it to go
    Thanks
    Bob