Problem Radeon 5700 XT 50 anniversary edition

Discussion in 'Community Support' started by Tofi, Jul 11, 2019.

  1. Tofi

    Tofi New Member

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    upload_2019-7-11_19-25-56.png

    That is all I have after running the game. Any ideas on how to make it run? The only difference between working and not working condition was replacement of the card from RX590 to 5700 XT. I tried so far remove and clean install so it's not settings within the game. 32-bit version gives the same results.
     
  2. Christian Göpfert

    Christian Göpfert Topological Agitator Beta tester

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    Have you tried deleting or backing up the game's documents folder?
    Documents\My Games\SimBin\RaceRoom Racing Experience
    Might be there's some old settings in there that prevent it from working..
     
  3. Tofi

    Tofi New Member

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    Clean install that folder also deleted.
     
  4. Boremar

    Boremar Member

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  5. Tofi

    Tofi New Member

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    downloaded and installed freshly after cards swap
     
  6. Boremar

    Boremar Member

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  7. Christian Göpfert

    Christian Göpfert Topological Agitator Beta tester

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    Before re-installing Windows, maybe try installig the directx web installer you can download from microsoft.
     
  8. spyshagg

    spyshagg Member

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    Very interested to know how this card behaves on R3E AC ACC etc
     
  9. Tofi

    Tofi New Member

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    Yes, that was my first step. An issue is that after the fresh install mentioned files does not exist. No options files, no logs whatsoever.
     
  10. Tofi

    Tofi New Member

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    3D mark does not recognize this card (50th Anniversary Edition) interesting is the fact that overclocked regular 5700XT to speed higher than mine card is still slower about a few percents. That would be a difference between 5700XT and 2070 super, but according to 3Dmark there is still a huge gap between 5700XT 50th Aniversary edition and 2070 super.
     
  11. Tofi

    Tofi New Member

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    Problem Solved. I used display driver uninstaller utility
     
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  12. Master_of_the_house

    Master_of_the_house New Member

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    Are you running two or more screens ? This is a typical error if you played the game on one screen then changed your screen. If directx is unable to get the ID of the adapter you will get that message.
     
  13. Tofi

    Tofi New Member

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    That was and is the same single display.