Problem Refound

Discussion in 'Community Support' started by Stalker, Apr 3, 2020.

  1. Stalker

    Stalker New Member

    Joined:
    Apr 3, 2020
    Ratings:
    +0 / 0 / -0
    Hello guys, how can I ask for Refound? Bought the starter pack but i'm beeing kicked from all races because high ping...
     
  2. Larry Foster

    Larry Foster Member

    Joined:
    Apr 14, 2019
    Ratings:
    +13 / 0 / -0
  3. yoori

    yoori Well-Known Member

    Joined:
    Feb 10, 2017
    Ratings:
    +103 / 0 / -0
    Also, before you ask for a refund, maybe check a few things.
    First of all, are you joiningserver near your location? R3E has servers in EU, US and Asia.
    Second are you using wired connection or WI-FI ? WI-FI can be very unstable and even if you have an ok ping to the server the number of lost paquets can cause you to be disconnected.