Problem Statistics bug (frozen)

Discussion in 'Community Support' started by Yevgeny Lazorenko, Dec 11, 2015.

  1. Yevgeny Lazorenko

    Yevgeny Lazorenko Well-Known Member

    Joined:
    Mar 29, 2015
    Ratings:
    +791 / 0 / -0
    What happened to Basic statistics? Why it doesn't count anymore laps, etc?

    I am noticing same numbers for week or more... And I race everyday for several hours and I want it taken into account.
     
  2. Christian G

    Christian G Topological Agitator Beta tester

    Joined:
    Apr 8, 2015
    Ratings:
    +2,310 / 0 / -0
    Pretty sure it was disabled when the 503 issues occured.
    Hope there'll be a fix sooner rather than later.
     
    • Informative Informative x 1
  3. Yevgeny Lazorenko

    Yevgeny Lazorenko Well-Known Member

    Joined:
    Mar 29, 2015
    Ratings:
    +791 / 0 / -0
    My statistics started to work properly.

    Thanks!
     
  4. Moritz Löhner

    Moritz Löhner Well-Known Member

    Joined:
    Jan 30, 2015
    Ratings:
    +577 / 0 / -0
    It happened again. The basic statistics don´t update since a few days.
    Are you on it? :)
    It´s just the lap and kilometer counter but I like it quite much.
     
  5. rad

    rad Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +430 / 0 / -0
    I don't want to start new topic, so i just ask here.

    How does Favourite track section actually works? My top 3 tracks are Brands Hatch, Nordschleife and Hockenheimring according to it (in that order).

    But here are my statistics:
    1. Brands Hatch - 242 laps, 4h 46min, 536,7km
    2. Nordschleife - 82 laps, 1d 1h 18min 3350,1km (42 laps, 13h 47min, 1838,1km for VLN layout only)
    3. Hockenheimring - 165 laps, 10h 14min, 982,3km (107 laps, 7h 40min, 700,1km for GP layout)

    And some others i driven a lot:
    Bathurst - 137 laps, 10h 50min, 1371,1km
    Spa - 125 laps, 9h 10min, 1246,6km (92 laps, 6h 37min, 864,2km for Combined layout)
    Monza - 132 laps, 7h 36min, 1135km (113 laps, 7h 10min, 1088,2km for GP layout)

    So it doesn't count amount of laps, time spent and distance driven (at least alone) and can't say whether it takes all layouts into consideration or all of them treats as one track.

    @Moritz Löhner Do you have same stats if you choose all cars and all tracks in advanced statistics as in basic ones? Because for me they seem to work. I'm not sure if they update, will check later.
     
  6. Hannes Wallstedt

    Hannes Wallstedt Well-Known Member

    Joined:
    Jan 15, 2015
    Ratings:
    +278 / 0 / -0
    It's determined by how many sessions you've started with that specific type of content. Not the duration.
     
    • Informative Informative x 2
  7. Moritz Löhner

    Moritz Löhner Well-Known Member

    Joined:
    Jan 30, 2015
    Ratings:
    +577 / 0 / -0
    Yes, Advanced and basic are the same and still not updating.
     
  8. rad

    rad Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +430 / 0 / -0
    Yeah, looks like they don't update for me either
     
  9. n4rfzoink

    n4rfzoink New Member

    Joined:
    May 22, 2016
    Ratings:
    +0 / 0 / -0
    My stats have been frozen since playing 8hrs, now on 23hrs of gameplay no new stats :(
     
  10. Fabio Pereira

    Fabio Pereira New Member

    Joined:
    May 24, 2016
    Ratings:
    +0 / 0 / -0
    My stats is frozen since playing 6hrs.
     
  11. josemirr93

    josemirr93 New Member

    Joined:
    May 24, 2016
    Ratings:
    +0 / 0 / -0
    I started to use the game the 17th of May and I haven't stats. That's bad :( solution soon? And my stats since I began playing the game until they fix the bug are lost?
     
  12. zioma

    zioma Member

    Joined:
    Feb 5, 2016
    Ratings:
    +12 / 0 / -0
    My stats also frozen:(
     
  13. wad53

    wad53 Member

    Joined:
    Nov 21, 2015
    Ratings:
    +9 / 0 / -0
    My stats disappeared a few days ago, and are still "missing".
     
  14. Sonat Ozturk

    Sonat Ozturk Well-Known Member

    Joined:
    Jan 13, 2015
    Ratings:
    +2,009 / 0 / -0
    Hey,

    Our stats importer needs some optimizations which we're working on right now. Once those are in stats will come back to normal.
     
    • Informative Informative x 4
  15. keanos

    keanos Well-Known Member

    Joined:
    Oct 29, 2015
    Ratings:
    +108 / 0 / -0
    Any news about this?

    Will we get the stats back after the solution or is all stats progress these days lost?
     
  16. Sonat Ozturk

    Sonat Ozturk Well-Known Member

    Joined:
    Jan 13, 2015
    Ratings:
    +2,009 / 0 / -0
    We already optimized and updated the importer. Do you have stats missing right now?

    Can you let me know your r3e username so I can take a closer look.
     
  17. wad53

    wad53 Member

    Joined:
    Nov 21, 2015
    Ratings:
    +9 / 0 / -0
    Sonat, my stats have returned ok. Thanks.
     
  18. Yevgeny Lazorenko

    Yevgeny Lazorenko Well-Known Member

    Joined:
    Mar 29, 2015
    Ratings:
    +791 / 0 / -0
    @Sonat Ozturk my stats still frozen and I can't look details for every track in advanced tab.
     
  19. Yevgeny Lazorenko

    Yevgeny Lazorenko Well-Known Member

    Joined:
    Mar 29, 2015
    Ratings:
    +791 / 0 / -0
    I have made a single player race for 8 min @ Brands after your post, did 8 clean laps with Prinz and still statistics frozen, no changes at all.

    Right now, I can look through details in advanced tab, but numbers remain unchangeable.
     
  20. keanos

    keanos Well-Known Member

    Joined:
    Oct 29, 2015
    Ratings:
    +108 / 0 / -0