Problem Steering wheel not detected

Discussion in 'Community Support' started by FlightMedic, Aug 29, 2017.

  1. FlightMedic

    FlightMedic New Member

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    Hi all, I can't get my steering wheel to work on RaceRoom, would be great if someone could offer some assistance.
    So When I go to control settings it shows the following

    -Active Controller Profile - Keyboard

    -Active Devices - >ID 0 Keyboard
    >ID 1 Logitech Driving Force EX

    Then when I go to controller Profiles I can choose between keyboard and mouse.
    I have clicked on the detect controller button but nothing happens.

    Sooooo, how do I get it to recognise my steering wheel as a controller and set it up?

    Thanks in advance
     
  2. mr_belowski

    mr_belowski Well-Known Member Beta tester

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    Bit of a long shot but I have to go to the windows Game Controllers control panel applet, select the settings option (which shows all the axes and buttons) the click a button or wiggle the wheel to remind windows that it exists. After that it all works
     
  3. FlightMedic

    FlightMedic New Member

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    When I got to control panel Device manager > sound, video and game controllers
    it only shows some audio and nividia stuff. does not show my steering wheel?
     
  4. mr_belowski

    mr_belowski Well-Known Member Beta tester

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    It's not in device manager, it's accessed from "printers and devices" if I remember correctly
     
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  5. FlightMedic

    FlightMedic New Member

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    So i went into the game again. still does not show my steering wheel. pressed on detect controller again.. waited some time and still nothing.. then I just started pressing a whole lot of random buttons on my steering wheel... and Viola. it took me to the window to setup my steering wheel!
     
  6. jtasper

    jtasper New Member

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    Ive just tried all of the above and still cannot get my steering wheel to register, ive checked in windows devices and its definitely visible, it works on forza... was hoping to play something a little more realistic instead I'm using a mouse .....
     
  7. Christian G

    Christian G Topological Agitator Beta tester

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    Hi, could you provide more info on your PC and the wheel you're using please?
     
  8. jtasper

    jtasper New Member

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    yeah absolutely the wheels a Logitech g920 wheel and pedals ,system is windows 10 64bit
    intel i7 7820x /NVidia rog strix 1080ti/ 16gig ram/ msi x299 gaming pro carbon motherboard/
    500gig ssd
     
  9. Christian G

    Christian G Topological Agitator Beta tester

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    Thanks. The wheel is supported so it should work.
    But RR requires the latest Logitech Gaming Software, maybe try (re)installing this: http://support.logitech.com/de_de/software/lgs

    Apart from that, for all I know about using a wheel (which isn't an awful lot) the wheel has to be plugged in and running before launching the game (just like that LGS).

    Have you tried chosing the default keyboard profile, then going to the primary settings, double-clicking any value (like throttle f.e.) and pressing the button/pedal on your wheel you'd want to be assigned to that function?
     
  10. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    Also need to have the logitech gaming software running. Just installing it isn't enough.
     
  11. jtasper

    jtasper New Member

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    Thanks for getting back to me. I haven't actually got the software so that's maybe where I'm coming undone. Ive clicked on most things and don't seem to be getting any reading. Ill install the Logitech software and get back to you with my findings. Many thanks again guys was driving me insane... excuse the pun
     
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  12. jtasper

    jtasper New Member

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    Problem solved haha, just had me confused with it working on one program and not the other. Thanks a lot for your help guys greatly appreciated. Just to confirm it was me not having the Logitech software installed and running.
     
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  13. Christian G

    Christian G Topological Agitator Beta tester

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    Great that you solved the issue and it's working now.
    Also thanks for reporting back.

    Have fun.
     
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  14. benyplaysgames

    benyplaysgames New Member

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    Nice specs...
     
  15. Gabe Krause

    Gabe Krause New Member

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    Will the thrustmaster ferrari 458 spider racing wheel work with raceroom because it will not pop up still having problems in 2020 please help!
     
  16. Luís de Gomes

    Luís de Gomes Member Beta tester

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    Hello Gabe,

    Can you provide more informations about the problems you have?

    Thanks,

    Luís
     
  17. Marie Knapp

    Marie Knapp New Member

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  18. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    steam/settings/controllers/general controller settings

    uncheck all boxes except for the top ones
    then try and see ingame if your wheel is detected

    Andi
     
  19. jqmk

    jqmk New Member

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    I have the thrustmaster t80.I’ve tried plenty times it detects my racing wheel but I can’t create a profile for it. Need help from all of you guys. Appreciate it!!
     
  20. majuh

    majuh Well-Known Member

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    Can you switch to the default keyboard profile and assign the controls manually? It should automatically create a new preset then.