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Question Thrustmaster wheel data gathering

Discussion in 'Community Support' started by ravey1981, Nov 17, 2020.

  1. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +742 / 0 / -0
    We know that some thrustmaster wheels have issues with flatspots and other effects causing strange ffb outputs, but we don't know why or which wheels are being affected.

    If you are a TM user could you comment below with the following information:

    FFB problems: yes/no
    Wheelbase:
    Rim:
    Driver version:
    Firmware version:
    Windows version:
    Comments and other relevant info:

    Driver and firmware data can be found in the wheel control panel, search "game controllers" in windows

    I will attempt to collate the data and see if any patterns can be found.

    Thanks.
     
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  2. Jimminel [King Carrot]

    Jimminel [King Carrot] New Member

    Joined:
    Jan 26, 2020
    Ratings:
    +0 / 0 / -0
    FFB problems: yes/no - No
    Wheelbase: T300
    Rim: Standard 28cm rs gt rim
    Driver version: 2.10.10.0
    Firmware version: 31.00
    Windows version: Windows 10 Pro
     
  3. Balrog

    Balrog Well-Known Member

    Joined:
    Apr 10, 2015
    Ratings:
    +411 / 0 / -0
    FFB problems: yes
    Wheelbase: T300RS
    Rim: the stock GT one
    Driver version: 2.10.10.0
    Firmware version: 31.00
    Windows version: Windows 10 Pro 64 bit version 2004 and 20H2
    Comments and other relevant info:
    The issue definitely started after updating to the current driver & firmware combo. I have this recurring problem when driving through a slippery surface (kerb or astroturf) under heavy lateral force, the "sliding effect" gets stuck on the wheel, the FFB pulls away from the center to either side until the car makes contact with another object. In my experience, slight suspension damage makes this issue more likely to appear (but I also had it without damage).

     
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    Last edited: Nov 17, 2020
  4. Goffik

    Goffik Well-Known Member

    Joined:
    Jun 30, 2017
    Ratings:
    +163 / 0 / -0
    FFB problems: No
    Wheelbase: T300RS
    Rim: Stock
    Driver version: 2.10.10.0
    Firmware version: 30.00
    Windows version: Windows 10 Pro v2004
    Comments and other relevant info:
    I've not had any issues at all (touch wood) with either my old "pre-flat-spot" controller profile or a new one made a couple of weeks ago.
     
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  5. PanVlk

    PanVlk Active Member

    Joined:
    Oct 12, 2019
    Ratings:
    +36 / 0 / -0
    FFB problems: yes/no - No
    Wheelbase: T300RS
    Rim: Openwheel rim, Sparco rally rim
    Driver version: 2.10.10.0
    Firmware version: 31.00
    Windows version: Windows 10 Pro 64bit 20H2
     
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  6. BeefMcQueen

    BeefMcQueen Well-Known Member Beta tester

    Joined:
    Jun 26, 2018
    Ratings:
    +178 / 0 / -0
    FFB problems: no
    Wheelbase: T300
    Rim: F599 Alcantara rim and TM open wheeler rim
    Driver version: 2.10.10.0
    Firmware version: 29.00
    Windows version: Win 7 Home SP1

    Comments and other relevant info:
    I have turned collision effects down to zero since it's not only a useless ffb information, but also known for some other strange wheel behaviour.

    Oli
     
    • Like Like x 1
    Last edited: Nov 17, 2020
  7. Grimmi

    Grimmi New Member

    Joined:
    Apr 5, 2019
    Ratings:
    +1 / 0 / -0
    FFB problems: No
    Wheelbase: T300RS
    Rim: Stock
    Driver version: 2.10.10.0
    Firmware version: 31.00
    Windows version: Windows 10 Home 64bit 20H2
     
    • Like Like x 1
  8. Maarten

    Maarten Member

    Joined:
    Apr 15, 2019
    Ratings:
    +18 / 0 / -0
    FFB problems: yes
    Wheelbase: TS-XW Racer
    Rim: Ferrari GTE Wheel Add-On Ferrari 458 Challenge Edition
    Driver version: 2.10.10.0
    Firmware version: 6.00
    Windows version: Windows 10 Pro, Version 2004, OS Build 19041.329

    Comments and other relevant info:
    When ffb set on Square the bug is pretty violent, if on Sine it's more subtle, but still quite noticeable. I think I only had the problem in combination with a flatspots, as tiny as it sometimes was. It also vanishes over time in race as you would expect the flatspot to get less.

    Looks like the cranking up the "lateral force" in the ffb settings makes the issue worse.

    I've tried:
    • resetting the profile,
    • updating wheelbase firmware
    • reinstalling windows
    • Changed the "FFB flatspot wave type"
    Reproducing the problem:


    Log and Wheel profile:
     

    Attached Files:

    • Like Like x 1
    Last edited: Nov 18, 2020
  9. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +742 / 0 / -0
    So the wheel just pulled hard to the left for no particular reason?
     
  10. Balrog

    Balrog Well-Known Member

    Joined:
    Apr 10, 2015
    Ratings:
    +411 / 0 / -0
    I tested a bit again after reinstalling the TM driver once again. Joined the ranked F4 server at Spa. Managed to reproduce the issue thrice in a single FP session just by riding over higher kerbs: exit of Blanchimont, exit of Les Fagnes, cutting the left kink of the bus stop (also received suspension damage). But I also bound the FFB Reset key to a button on my wheel and luckily it works, if I manage to catch the initial pull, I have a chance to survive by rapidly hitting the rim.:D
     
    Last edited: Nov 18, 2020
  11. sherpa25

    sherpa25 Member

    Joined:
    Jul 2, 2018
    Ratings:
    +23 / 0 / -0
    FFB problems: No
    Wheelbase: T300RS
    Rim: 599XX Evo Alcantara
    Driver version: 2.10.10.0
    Firmware version: 31.00
    Windows version: Windows 10 Pro 64bit
    Comments: Does it happen after tires have flatspots? On first lap, tried to flatspot tires (F2, F4, Porsche Cup-Off ABS) several times, then tried driving past edge of the road onto grass/sand, but didn't notice anything abnormal (ie. car drove straight on grass but was slippery, sand had some drag on the wheel when turning back to the road).
     
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    Last edited: Nov 18, 2020
  12. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +742 / 0 / -0
    Could you post up the log file from that session please and also your rcs file. Thanks
     
  13. Maarten

    Maarten Member

    Joined:
    Apr 15, 2019
    Ratings:
    +18 / 0 / -0
    Yes, if you manage to keep it straight, it pulls hard left, right, left, etc.

    When it starts to happen, it feels like there's a lot of play (ffb deadzone) in the center position of the wheel, then it starts bouncing left and right, as if the connection to your tires have a lot of play and snap left and right.
     
  14. Balrog

    Balrog Well-Known Member

    Joined:
    Apr 10, 2015
    Ratings:
    +411 / 0 / -0
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  15. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +742 / 0 / -0
    Thanks..as above, if you could provide a log file next time it happens and your exact rcs that would be great. If we can get enough data on this we might just be able to pinpoint what's happening. Thanks.
     
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  16. Maarten

    Maarten Member

    Joined:
    Apr 15, 2019
    Ratings:
    +18 / 0 / -0
    @ravey1981 I've attached my profile and log file from the test session where it went wrong. I've quit R3E as soon as I had the problem.
     
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  17. Lloyd Johnston

    Lloyd Johnston New Member

    Joined:
    Nov 20, 2020
    Ratings:
    +0 / 0 / -0
    FFB problems: Yes
    Wheelbase: TS-XW Racer
    Rim: Sparco P310 Mod
    Driver version: 2.10.10.0
    Firmware version: 4.0
    Windows version: Windows 10 64 bit

    I'm having some very strange FFB in RE3 at the moment.

    When driving the FFB will start out fine for a lap or 2 but then all of a sudden the wheel will start pulling left or right with out end for what seems like no reason and this can swap back from left to right etc. if I fight it.

    End result is I'm weaving around like an idiot and crashing into people and barriers.

    It's a lot like what you can see in the video above posted by @Maarten

    It'd been happening in the Audi TTs for sure as I've been trying to build up my on line rating and a really bad pull just a short while ago in the GTR2 Ruf RT12R.
     
  18. Lloyd Johnston

    Lloyd Johnston New Member

    Joined:
    Nov 20, 2020
    Ratings:
    +0 / 0 / -0
    @ravey1981 - how/where do you get the log files you asking people for?

    I have this problem too, see my post just above.

    Cheers.
     
  19. sherpa25

    sherpa25 Member

    Joined:
    Jul 2, 2018
    Ratings:
    +23 / 0 / -0
    Correct me if I'm wrong, but it might be this folder inside your My Documents folder:
    X:\my documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
     
  20. GooseCreature

    GooseCreature Well-Known Member

    Joined:
    May 30, 2015
    Ratings:
    +662 / 0 / -0
    FFB Problem: Yes
    Wheelbase: TM-TX
    Rim: F1
    Driver: 2.10.10.0
    Firmware: 56.00
    OS: Win 10 2004

    All I can add is try using USBDview, uninstall any rogue usb devices using this free s/ware before any RR session, will temporarily cure this issue for your session but always check again before your next session. Simple to install, non-invasive and takes seconds to use.
     
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