Problem vr system crash crsh.dmp file

Discussion in 'Community Support' started by exiledslinky, Jan 24, 2021.

  1. exiledslinky

    exiledslinky New Member

    Joined:
    May 6, 2017
    Ratings:
    +2 / 0 / -0
    Here is whatsw causing the issue in vr
    the is an analyses of the crash dump file

    0:000> !analyze -v
    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************


    KEY_VALUES_STRING: 1

    Key : AV.Fault
    Value: Read

    Key : Analysis.CPU.Sec
    Value: 45

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-MQFQGBV

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 43

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 3683

    Key : Analysis.System
    Value: CreateObject

    Key : Timeline.OS.Boot.DeltaSec
    Value: 96146

    Key : Timeline.Process.Start.DeltaSec
    Value: 54


    CONTEXT: (.ecxr)
    rax=0000000000f9def1 rbx=24924924924900ff rcx=000000005644f9e0
    rdx=0000000000f9def1 rsi=0000000000f9ded0 rdi=0000000000f9def1
    rip=00007ffa72a11808 rsp=0000000000f9de30 rbp=0000000000000001
    r8=0000000000000001 r9=0000000000f9ded0 r10=0000000000000000
    r11=0000000000f9dec8 r12=0000000000f9def0 r13=0000000000000001
    r14=000000005644f9e0 r15=000000005644f920
    iopl=0 nv up ei pl nz na po nc
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
    d3d11!CContext::TID3D11DeviceContext_PSGetShaderResources_<1>+0x38:
    00007ffa`72a11808 488b5bd0 mov rbx,qword ptr [rbx-30h] ds:24924924`924900cf=????????????????
    Resetting default scope

    EXCEPTION_RECORD: (.exr -1)
    ExceptionAddress: 00007ffa72a11808 (d3d11!CContext::TID3D11DeviceContext_PSGetShaderResources_<1>+0x0000000000000038)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff

    PROCESS_NAME: RRRE64.exe

    READ_ADDRESS: ffffffffffffffff

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    EXCEPTION_CODE_STR: c0000005

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: ffffffffffffffff

    STACK_TEXT:
    00000000`00f9de30 00007ffa`729933e5 : 00000000`00f9da48 00000000`4eb75068 00000000`00f9da70 00000000`00000001 : d3d11!CContext::TID3D11DeviceContext_PSGetShaderResources_<1>+0x38
    00000000`00f9de60 00007ffa`31f2488b : 00000000`00000000 00000000`4eb75128 00000000`00000000 00007ffa`76ff0000 : d3d11!CDevice::ID3D10Device1_PSGetShaderResources_<1>+0xc5
    00000000`00f9ded0 00007ffa`31f2fdaf : 00000000`5625df30 00000000`00000000 00000000`00000000 00007ffa`22961688 : LibMagicD3D1164+0x488b
    00000000`00f9e320 00007ffa`31f33adf : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00f9e440 : LibMagicD3D1164!submitEyeTextures+0x11f
    00000000`00f9e370 00007ff7`5371329b : 00000000`0ba15da0 00007ff7`53bf17a1 00000000`00000001 00000000`0979c000 : LibMagicD3D1164!submitEyeTextures+0x3e4f
    00000000`00f9e410 00000000`00000000 : 00000000`0ba15da0 00007ff7`53bf17a1 00000000`00000001 00000000`0979c000 : RRRE64!Scaleform::System::`default constructor closure'+0x69d4db


    SYMBOL_NAME: d3d11!CContext::TID3D11DeviceContext_PSGetShaderResources_<1>+38

    MODULE_NAME: d3d11

    IMAGE_NAME: d3d11.dll

    STACK_COMMAND: ~0s ; .ecxr ; kb

    FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_d3d11.dll!CContext::TID3D11DeviceContext_PSGetShaderResources__1_

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {0ac949d8-3ae7-d21b-16af-f63c5900c570}

    Followup: MachineOwner
    ---------